Customer Experience Specialist- Hybrid- Johnston - Nashville - Genesco

    Genesco
    Genesco Nashville

    11 hours ago

    $55,000 - $85,000 (USD) per year
    Description
    Customer Experience Specialist - Hybrid
    At Genesco, we're looking for a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As the face of our brand, you will be responsible for providing exceptional support to customers across various channels.

    Key Responsibilities:

    • Provide timely and effective support via phone, email, and in-person at retail stores.
    • Maintain high levels of customer satisfaction by resolving issues efficiently.
    • Act as an ambassador for the brand, upholding core values and delivering exceptional experiences.

    , We're seeking individuals with strong communication skills who can think creatively to resolve complex issues. Proficiency in Microsoft Office is essential, along with the ability to quickly learn new software applications.

    Ideal candidates have 1-2 years of experience in customer service or call center roles,< br >high school diploma or equivalent,< br >and some college education preferred .< hr/>< h3 > Benefits < ul liststyle type=

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    Customer Experience Specialist- Hybrid- Johnston

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    Customer Experience Specialist- Hybrid-

    Only for registered members

    As the Customer Experience Specialist you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, · and Johnston & Murphy retail locations across the US.Provide timely support via phone and e-mail from customers, · retail stores and other ...

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    Only for registered members

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