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General Sales Manager - Lawrence, United States - Massage Envy
Description
Where Better Careers BeginMassage Envy Lawrence, KS
Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Lawrence franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.
Perks & Pay:
Competitive pay of $45,000 to $60,000 including bonuses and commissions
50% Employer-paid healthcare including medical, dental and vision plans
Matching 401(k)
Paid time off for full time employees
Employee referral bonus program
Employee Assistance Program
In-depth product and service training
A free massage, skincare and stretch service each month
40% off all products
Qualified Candidates:
Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
Are sales and numbers driven natural leaders who can build relationships while motivating, coaching and supporting a team
Can have tough conversations in a professional and constructive manner
Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
3 years proven customer service and sales experience preferred.
Retail supervisor and/or management experience required.
Proven sales success a plus.
Ability to effectively communicate clinic policies and procedures.
Ability to work cohesively with others in a fun and fast paced environment.
Must be customer service oriented and able to communicate effectively with clients, clinic management and sales staff.
Proficient with Microsoft Office and various computer functions.
Able to work flexible schedule including nights and weekends
Day-to-Day:
Coaching a sales team to follow a proven consultative sales model to identify a guest's need for ongoing massage & skin care services.
Consultatively sell guests on the 'need' for continued therapy based on therapist's Wellness Plan.Manage and direct a front desk to provide excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
Pull and analyze reports to identify areas of focus and additional training needed.Assign call lists to staff to make outbound client service phones.
Observe and coach skills with team. Track results and share with Clinic Manager.
Conduct one-on-ones weekly along other sales management techniques to keep the sales team focused on results.
Manage the Sales Team in maintaining a professional front desk and reception area.
Manage administrative tasks including documenting employee behavior, reviews and staff schedule.
Various duties as assigned by Owner/Management.
Culture & Support:
Award programs (like Manager of the Year)
Leadership Training and Development that is invested in YOUR success
A caring community that strives to celebrate individuality and share knowledge
If you're ready to lead the charge to help people feel their best, we can't wait to meet you
Responsibilities:
Requirements:
We offer competitive compensation, including a base salary plus commission, as well as the opportunity for career growth within our organization.
If you have a passion for sales, excellent leadership abilities, and the drive to succeed, we would love to hear from you.
Please submit your resume along with a cover letter detailing your relevant experience and why you are interested in this position.
Job Type:
Full-time
Pay:
$45, $50,000.00 per year
Benefits:
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
Experience:
Customer service: 3 years (Preferred)
Work Location:
In person