-
Guest Service Agent
1 week ago
Drury Hotels West Des Moines, United StatesGuest Service Agent page is loaded **Guest Service Agent** · **Guest Service Agent** · locationsWest Des Moines, IA time typeFull time posted onPosted Today job requisition idR11938 Job Pays $14.00 Per Hour Plus Quarterly Bonus Potential · Property Location: · 5505 Mills Civi ...
-
Customer Service Agents
1 week ago
Letsrenovate Des Moines, United StatesCustomer Service Agents Location: Des Moines, IA, USA Company: Synergy Service Solutions, LLC Job Posted: 30+ days ago **Save In:** · **Name folder:** · **Flag As:** · Share **Flag As:** · Customer Service Agents · Calling all experienced Customer Service, Sales and Technica ...
-
Customer Service Agent
4 weeks ago
Allegiant Air Des Moines, United StatesAllegiant Air - Part_Time [Customer Service Representative] As a Customer Service Agent at Allegiant Air, you'll: Be responsible for providing customer service to all customers, including scheduled or charter services; Process tickets, check baggage, monitor carry-on baggage for ...
-
Customer Service Agent
2 weeks ago
Service Legends Des Moines, United StatesJob Description · Job DescriptionAre you frustrated with your company treating YOU and every Customer as "just another number"? · Are you tired of your boss yapping about "customer focus" then flippin' a 180 and griping at you for spending too much time on the phones? · Do you ha ...
-
Field Service Agent
2 weeks ago
IQVIA Holdings, Inc. Des Moines, United StatesIQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested You will be asked to create an account, which takes less than one minute and requires only a username and password. The en Field Service, Agent, Field Te ...
-
Customer Service Agent
3 weeks ago
ALLEGIANT AIR LLC Des Moines, United StatesFull Time Benefits: · Profit Sharing · Medical/Dental/Vision/Life/ Disability Insurance · Medical Travel Reimbursement · Legal, Identity and Pet Insurance · 401K with an employer match · Employee Stock Purchase Plan · Employee Assistance Program · Tuition Reimbursement · Flight B ...
-
Service Desk Agent
4 weeks ago
QCI. More Than Technology. Understanding. Des Moines, United StatesDescription · Mid-level service desk position that will be working with Windows, SCCM, Powershell, Intune, Entra, Seva, and Teams to fulfill to service IT needs. · Skills · Detail oriented, quick learner who is customer service oriented · Organized · Windows configuration, Servic ...
-
Independent Customer Service Agent
3 weeks ago
Boss Lady Tax Service Clive, United StatesJob Description · Job DescriptionJob Type: Contract · Job Description: As an Independent Customer Service Agent, you will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction. This role requires you to handle inbound calls, leverage your com ...
-
PM Hotel Group Des Moines, United StatesOn a daily basis you will be responsible for: · * Overseeing the day-to-day operations of the front desk. · * Providing excellent customer service throughout the entire guest stay. · * Acting as a Manager on Duty when other managers are off property. · When You're Here: · Be prep ...
-
PM Hotel Group Des Moines, United StatesOn a daily basis you will be responsible for: Overseeing the day-to-day operations of the front desk. Providing excellent customer service throughout the entire guest stay. Acting as a Manager on Duty when other managers are off property. When You're Guest Service, Agent, Weekend ...
-
Total Care Resolution Specialist, Business
1 week ago
Mediacom Communications Corporation Indianola, United States Full timeLocated in West Des Moines, IA · Position: Total Care Resolution Specialist, Business · Who we are: · Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digita ...
-
Office Representative
1 week ago
Terry Taylor - State Farm Agent Norwalk, United StatesOverview: · Are you ready to join a dynamic team that's been making waves in insurance since 2001? Look no further Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Iowa - we offer a supportive work environment, and ple ...
-
Office Representative
1 week ago
Terry Taylor - State Farm Agent Cumming, United StatesJob Description · Job DescriptionOverview: · Are you ready to join a dynamic team that's been making waves in insurance since 2001? Look no further Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Iowa - we offer a sup ...
-
Account Representative
2 weeks ago
Chad Kuehl - State Farm Agent Indianola, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Indianola, IA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chad Kuehl - State Farm Agent, you will build and develop customer relati ...
-
Intern - State Farm Agent Team Member
3 weeks ago
Chad Kuehl - State Farm Agent Indianola, United StatesJob Description · Job DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Chad Kuehl - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it tak ...
-
Receptionist - State Farm Agent Team Member
2 weeks ago
Chad Kuehl - State Farm Agent Indianola, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Marketing Associate
2 weeks ago
Chad Kuehl - State Farm Agent Indianola, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Marketing Associate - State Farm Agent Team Member. We seek an energetic professional interested in helping our business ...
-
Account Manager
2 weeks ago
Chad Kuehl - State Farm Agent Indianola, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As an Account Manager - State Farm Agent Team Member for Chad Kuehl - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as ...
-
Customer Service Representative
2 weeks ago
Philip Stueve - State Farm Agent Van Meter, United States Full timePosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Intern - State Farm Agent Team Member
1 week ago
James Walford - State Farm Agent Des Moines, United States Part timePosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of James Walford - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent ...
Ramp Service Agent - Martensdale, United States - Signature Flight Support
Description
Job DescriptionSignature Aviation is currently hiring for a Line Service Technician Looking for a new opportunity? Signature is willing to train you and help you gain experience in the aviation field.
Do you already have experience? Bring your experience and join our team
A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers.
An LST routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and excellent service to customers and other guests to the fixed base operation (FBO).
Persons employed as an LST are expected to:
Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests
Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met.
This includes ensuring efficient and accurate communication through various methods to accomplish operational tasksService aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing
Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guestsMaintain safe, clean and secure ramps and operations
Drive a shuttle vehicle with passengers and/or luggage and cargo
Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location
Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times
Understand, comply with and enforce all operational, safety, and customer service requirements for all aspects of the job
Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport
Create accurate records pertaining to time worked and activities and services performed
Abide by emergency response procedures when/if critical events occur
Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel
Other duties as requested
Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.
Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.
Job ResponsibilitiesThe following are essential to the job, in addition to those listed above and on the chart in this description.
Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise.
The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).Safely and accurately conduct flight line operations in accordance with established policies and procedures
Regular and reliable in-person and timely attendance for all shifts which may include nights, weekends and/or holidays as scheduled
This is a physical job. There is extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc.
Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
Clearly communicate in English with others in person, via telephone, radio communicators, and in writing
Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars
Must be able to safely and efficiently perform various functions (e.g., fueling, de-icing) from elevated heights
Ability to read, understand and follow all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like
Must work well as part of a team, get along with others, follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions
Ability to prioritize and perform multiple tasks simultaneously
Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality, and professionalism and always with a sense of cultural awareness and sensitivity
Independently and proactively (i) prepare for arriving/departing aircraft, (ii) identify and perform open job tasks; and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders
Job Qualifications
To qualify for this position, applicants and those in the role must have:
High school diploma or general education degree (GED)
Minimum of 18 years of age
A valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs
Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies
Must be legally authorized to work in the country of employment
Ability to successfully and timely complete Signature's training programs
Ability to pass a color vision test for purposes of inspecting aviation fuel
Ability to use a computer and email, including pass computer-based training modules
Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions
Preferred:
Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks