IDT Coordinator - atlanta, United States - TRC Talent Solutions

Description

Responsibilities

• Responsible for the timely and cost-efficient transport of containers by rail, truck, barge,

and feeder vessel to/from locations within the GEO area of operation

• Responsible for the timely and cost-effective handling of return cargo
• Makes certain that proper routings are used to ensure the most cost-effective intermodal

operation

• Monitors and verifies work orders are performed in requested time frame
• Research and provide documentation for all matters relating to intermodal cargo claims,

as required by Management

• Responsible for compliance with all related laws regarding Hazmat, Heavy/Overweight,

and Out-of-Gauge cargoes

• Responsible to proactively communicates with HL legal / insurance department and

provide all supporting documents

• Accountable for problem resolution with customers, vendors, and other offices within the

company, as required by Management

• Approve and transfer all work orders exceeding coordinator authorization
• Ensure proper follow-up of cargo dwell time, no more than 24hrs after announcement
• Ensures that Call center is manned daily, requires 90% compliance with READY
• Ensures consistent application of Hapag-Lloyd policies to all personnel actions
• Support and backup the VIP team, handling special account and US Flag accounts as instructed by management
• Participates in projects as required by Management

Qualifications

• Associate degree and a minimum of 2 years of experience in the Maritime Industry or the

equivalent combination of education and experience.

• Possesses specialized knowledge of 2 or more years within all principles of the

Operations function.

• Understands most shipping terms; can use a dictionary to find terms not recognized. Is

willing to clarify shipping terms unique to a location. Understands routings, schedules and
general practices of various countries, carriers, ports, and terminals.

• Proficient in MS Office (e.g., MS Teams, Excel, PowerPoint, etc.) and other software

appropriate to work demands.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.