Sales Lead Manager - Phoenix
1 day ago
Job description
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.Sales Lead Manager
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Summary
Royal Palms Resort and Spa, nestled at the base of Camelback Mountain in Phoenix, offers a timeless Spanish-Mediterranean retreat that blends historic charm with modern luxury.
Originally built as a private estate in 1929, the resort features 119 beautifully appointed guestrooms, casitas, and villas set among lush gardens, winding pathways, and intimate courtyards.
Home to the acclaimed T. Cook's restaurant and the tranquil Alvadora Spa, Royal Palms delivers elevated dining, restorative wellness, and personalized hospitality.With 25,000 square feet of indoor and outdoor event space - including romantic courtyards, manicured lawns, and elegant venues framed by mountain views - the resort is proud to be one of Arizona's premier wedding destinations and a serene, inspiring escape for meetings and group events.
At Royal Palms, every moment is crafted to capture the magic, warmth, and beauty of the Sonoran desert.Position Overview
Royal Palms Resort & Spa is seeking a highly analytical and responsive Sales Business Analyst to drive the strategy and execution of all internet-based inbound leads.
This role is responsible for receiving, qualifying, analyzing, and bidding on digital RFPs and inbound group inquiries to ensure timely, competitive, and strategically positioned responses.
Serving as the first point of evaluation within the sales funnel, the Sales Business Analyst partners closely with Revenue Management and Sales Leadership to assess demand patterns, optimize pricing, and align proposals with overall revenue strategy.
As opportunities advance and are ready for site visits or deeper relationship engagement, the Sales Business Analyst coordinates a seamless and intentional handoff to the Group Sales team.
Acting as both a strategic gatekeeper and operational bridge, this role ensures inbound opportunities are efficiently qualified, strategically positioned, and transitioned for successful closing.
The ideal candidate thrives in a fast-paced luxury resort environment and combines analytical rigor with strong written communication, business acumen, and cross-functional collaboration skills.
Key Responsibilities
Receive, review, and respond to all internet-based inbound leads and digital RFPs in accordance with response time standards.
Analyze business potential including dates, pattern, space utilization, guest room demand, and profitability.
Collaborate with Revenue Management and Sales leadership to determine optimal pricing and strategic positioning.
Prepare customized, data-informed proposals aligned with resort revenue goals.
Track conversion ratios, response time metrics, and funnel progression.
Identify trends in inbound demand and provide insight to Sales Leadership.
Coordinate thoughtful handoff of qualified opportunities to Group Sales Managers for site tours and closing.
Partner with Marketing to monitor digital sales channels, ensuring imagery, copy, and promotional group offers reflect the resort's competitive positioning and unique selling features.
Provide real-time feedback from inbound inquiries to support ongoing digital optimization efforts.Qualifications
Bachelor's degree in Business, Hospitality, Finance, Economics, or related field preferred.
2-4 years of experience in hotel sales, revenue management, business analytics, or group sales coordination.
Experience in a luxury hotel or resort environment strongly preferred.
Advanced proficiency in Microsoft Office Suite (Excel proficiency required; experience with data analysis tools preferred).
Experience with Hyatt sales and revenue systems preferred.
Strong analytical and critical-thinking skills.
Exceptional written and verbal communication skills.
Ability to manage multiple deadlines in a fast-paced environment.
Detail-oriented with strong organizational discipline.
Benefits & Perks
Enjoy free employee meals in our employee dining hall
Discounted & Complimentary Hotel Room Nights
Medical Dental and Vision Insurance (Full-time colleagues)
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition/Wellness reimbursement, up to $1,000 a year
Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Similar jobs
We are seeking a skilled Project Manager to join our industry-leading Data Center Project Management team. This role will require you to oversee large, multidiscipline design projects throughout the design and construction phases. · ...
2 weeks ago
This position will offer you the opportunity to manage the execution of multiple transmission substation and distribution projects.The position involves coordinating with internal and external departments to manage project execution. · ...
1 week ago
Royal Palms Resort and Spa is seeking a highly analytical and responsive Sales Business Analyst to drive the strategy and execution of all internet-based inbound leads. · ...
2 days ago
Turner & Townsend is seeking a Lead Cost Manager to oversee cost management for a large-scale data center construction program. · ...
2 weeks ago
We're seeking an experienced Construction Management Lead to join our team in San Francisco, Oakland or Concord, CA. · We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.We're looking for someone with a Bachelor' ...
1 week ago
We are seeking a Lead Cost Manager to oversee cost management for a large-scale, mission-critical data center construction program. This leadership role requires advanced technical expertise, strategic thinking, and the ability to guide teams and influence stakeholders in a fast- ...
2 weeks ago
We are working with a private equity backed, multi brand restaurant operator that is expanding an inline retail concept across the West Coast and Southwest. · This is a fully remote position with responsibility for managing projects across multiple states. · Lead end to end const ...
4 days ago
The Lead Case Manager at La Jornada is responsible for coordinating case management for minors in the assigned program, training new case managers and supervising the work of other case managers in assessing the needs of minors in care. · * Perform all work in a manner consistent ...
1 week ago
We are seeking a Construction Management Lead with proven on-time and budget delivery capabilities to provide GHD's construction phase support services to new and existing clients on multiple simultaneous projects with a construction value of up to $10M each. · Construction Manag ...
1 week ago
We are seeking a Lead Cost Manager to oversee cost management for a large-scale, mission-critical data center construction program. · ...
2 weeks ago
We are seeking a Lead Cost Manager to oversee cost management for a large-scale mission-critical data center construction program. · This leadership role requires advanced technical expertise strategic thinking and the ability to guide teams influence stakeholders in a fast-paced ...
1 week ago
· Company Description · Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. · Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that imp ...
1 day ago
We are seeking a Lead Digital Product Manager to serve as the primary expert for workforce management product vision and design within the Workforce Optimization Product Team. · This consultant will lead conversations with business partners to capture business problems and define ...
1 week ago
We are seeking a skilled Project Manager Lead with 13 years of experience.This hybrid role offers the opportunity to work in a collaborative environment contributing to impactful solutions that enhance our company's purpose and societal impact. · ...
1 month ago
We are seeking a Lead Digital Product Manager to serve as the primary expert for workforce management product vision and design within the Workforce Optimization Product Team. · ...
1 week ago
We are seeking a skilled Project Manager Lead with 13 years of experience to drive project success through strategic planning and execution. · Lead project planning sessions to ensure alignment with organizational goals and objectives. · Oversee the execution of project plans, en ...
1 month ago
We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes. · ...
1 week ago
The Lead Case Manager at La Jornada is responsible for coordinating case management and safe and timely release services. This position supervises and trains case managers and ensure that case managers complete relevant training on child welfare topics. The Lead Case Manager must ...
1 week ago
As the OCM & Communication Lead you will play a pivotal role in guiding organizational change management initiatives and leading communication strategies within our IT programs. · ...
3 days ago
Caterpillar is embarking on a bold digital transformation to revolutionize our dealers' systems - seamless, intelligent, and designed for the future.We are developing a scalable, modern ERP solution for Caterpillar dealers, · built on Microsoft Dynamics 365 and Azure Integration ...
4 weeks ago