Client Experience Associate - Cupertino - HSBC

HSBC Cupertino

4 days ago

Banking / Loans

Description

Job Title: Client Experience Associate

We are committed to opening up a world of opportunity for our customers. As a Client Experience Associate, you will be part of a team that brings together people, ideas, and capital to create progress and growth.

Your role will involve supporting retail operational, service, accounting, and compliance-related activities within a Wealth Center. You will manage the completion of branch transactional activities while supporting client alternative delivery channel alternatives.

The ideal candidate will have:

A minimum of two years proven and progressive customer service and or operational experience within a retail banking, wealth management or equivalent
Bachelor's degree in business, accounting, related field or equivalent experience
Proven decision making, customer service, organizational, analytical, planning and mathematical skills
Sound knowledge of Company products and services offered within the branch system, related operational activities and pertinent regulations
Ability to support and complete transactional customer requests and resolve client issues
Foreign language skills, such as Mandarin and/or Cantonese are required

We offer a competitive Total Reward Package with an appropriate mix of fixed pay and variable pay, as well as a wide range of benefits designed to help you improve your health and well-being, finances, and lifestyle.

HSBC is an equal opportunities employer and welcomes applications from all qualified candidates.

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