Accounts Receivable Specialist - Greenwich, CT
2 days ago

Job description
Description
Who We Are
We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.
We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.
Our mission is to give companies the tools they need to change the future of their business.
Requirements
About the Position
The Accounts Receivable Specialist is responsible for managing the full accounts receivable cycle, ensuring accurate financial recordkeeping, timely collections, and strong client communication. This role requires a blend of accounting expertise, ERP proficiency, and assertive collections skills to support the financial health of our payment processing operations. The ideal candidate is detail-oriented, analytical, and confident in managing both transactional accounting and customer interactions.
Responsibilities & Duties
Accounts Receivable & Accounting
- Prepare, review, and send accurate invoices to clients based on services rendered, ensuring compliance with company policies.
- Enter, post, and reconcile AR transactions within the ERP system (Sage Intacct preferred).
- Process incoming payments through various channels, including ACH, credit card, and wire transfers, ensuring accurate application to client accounts.
- Maintain audit-compliant and organized records of all transactions, communications, and documentation related to accounts receivable.
- Support month-end close activities, including AR reconciliations and variance analysis.
- Other duties as assigned.
Collections & Client Management
- Conduct proactive collections outreach to reduce aging balances and improve cash flow for 800+ accounts.
- Negotiate payment arrangements while maintaining positive merchant and agent relationships.
- Investigate and resolve billing disputes in collaboration with internal teams.
- Monitor overdue accounts, escalate risks, and recommend appropriate actions.
- Maintain detailed notes and follow-up actions within the ERP system.
Reporting & Process Improvement
- Prepare weekly and monthly AR aging reports, DSO metrics, and cash flow insights.
- Identify opportunities to streamline AR processes, including automation and workflow improvements.
- Contribute to continuous improvement initiatives across Finance and Operations.
Skills/Competencies
- Good understanding of basic accounting principles (GAAP).
- Proven collections skills with the ability to handle difficult conversations professionally.
- Judgment and resourcefulness to solve problems independently and strong technical aptitude and willingness to learn.
- Strong analytical and reconciliation skills, ability to effectively manage time, attention to detail.
- Ability to work independently in a fast-paced environment.
- Must possess strong communication skills (in English) both verbal and written
Qualifications / Experience Required
- 5+years of experience in accounts receivable, billing, collections, or a relevant accounting operations role.
- Prior experience in payment processing or financial services industry
- Hands-on experience with ERP systems required. (Sage Intacct is preferred).
- Proficiency with Microsoft Office applications is a must.
- Advanced proficiency in Microsoft Excel (Pivot tables, LOOKUPS, IF functions at least).
- Experience in payment processing, financial services, or merchant acquiring highly advantageous.
Education Requirements
- Undergraduate degree in Accounting, Finance, Business Administration required.
- Progressing towards CPA is preferred.
Physical Requirements
- Prolonged computer use.
PM22
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