Implementation Coordinator - New York
1 month ago
Job summary
We are seeking an organized and detail-oriented Implementation Coordinator to support our implementation team in delivering a seamless onboarding experience for our healthcare customers.Benefits
Competitive salary, paid time off, medical benefits, and the potential for performance and merit bonusesResponsibilities
Assist implementation team in gathering and documenting business requirements during implementationSupport discovery sessions to understand customers' current systems, processes, and data structures. Prepare clean validate customer data for migration or integrationConfigure platform settings parameters as directed aligning build to documented requirementsSupport testing validation of system configurations data migration ensuring successful implementationCollaborate with internal technical product teams escalating complex issues proposing platform improvementsMaintain implementation documentation process guides recommend improvements clarity efficiencyMust Haves1–2 years experience support administrative coordinator role internships relevant coursework consideredDetail-oriented proactive capable managing multiple projects simultaneouslyStrong proficiency Excel Google SheetsExcellent written verbal communication skillsInterest healthcare operations SaaS platformsEven Better if you haveExperience healthcare-specific platforms e.g EMRs EHRs WFM tools scheduling systems EpicBasic knowledge data integration tools e.g ETL tools bonusOtherAttributes Which Will Help You Stand OutStrong fit culture including mix technical interpersonal abilities curiosity flexibility innovation loyaltyExperience customer support project management preferably tech environmentActively seeks learn become Subject Matter Expert TeamBuilder platform enable product delivery customer successEstablish effective relationships maintain positive professional attitude all interactions customers colleaguesAdditional InformationJob Type: Full-time ExemptLocation: Remote must be flexible work across time-zonesReports ToChief Customer Officer Close interaction w Head of Product DataCompensation: Competitive salary paid time off medical benefits potential performance merit bonusesCultureWe foster collaborative mission-driven culture values innovation prioritizes customer successPowered by JazzHRJob description
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