- Provides support for software, hardware, and networking support for desktops, laptops, and servers
- Provides maintenance and support on legacy products Supports Core, and server products
- Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers, and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds, and changes as required
- Tests and certifies PCs, networks, servers, and client-approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor, and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
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Desktop Support
4 weeks ago
SMARTECH and Associates, LP Sulphur Springs, United States Full timeAs a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s ...
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Unisys Corporation Hopkins, United States Regular, Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, ...
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UTS Field Engineer 4
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, ...
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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Linux/Unix Sr Administrator
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, ...
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Hybrid Support Engineer
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, ...
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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Systems Administrator
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, ...
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Windows Enterprise Sr. Analyst
4 days ago
Unisys Corporation Hopkins, United States Regular, Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
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Enterprise Sr Analyst
6 days ago
Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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ServiceNow Support Administrator
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Unisys Corporation Hopkins, United States Regular, Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
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Linux Administrator
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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Senior .Net Developer
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Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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Senior Business Analyst
1 week ago
Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, ...
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Enterprise Sys Spt
6 days ago
Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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fe2 - l1
1 week ago
Unisys Corporation Hopkins, United States Regular, Full time· JOB DESCRIPTION · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, w ...
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IT Field Engineer
2 weeks ago
Unisys Corporation Hopkins, United States Regular, Full timeWhat success looks like in this role: · May function as team or site leader providing direction to other technicians · Performs server and storage break and fix. · Provides support for Enterprise products · Desk side support specialist · Provides support for enterprise storage p ...
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Field Engineer
3 weeks ago
Unisys Corporation Hopkins, United States Regular, Full timeWhat success looks like in this role: · May function as team or site leader providing direction to other technicians · Performs server and storage break and fix. · Provides support for Enterprise products · Desk side support specialist · Provides support for enterprise storage p ...
Desktop Support - Sulphur Springs, United States - SMARTECH and Associates, LP
Description
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.This is a journeyman position for the typical desk-side support technician. You will be directed by the Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
SMARTECH has been in business since 1993 and is a leader in delivering nationwide technology services and solutions to some of the country's largest clients. We meet the needs of our customers by providing a flexible and skilled workforce. We bring an ability to complete projects and maintain budgetary control over variable costs. In addition to the United States corporate office, SMARTECH works with leading Fortune 500 companies and SMEs throughout the Asia-Pacific region and North America specializing in innovative technology systems and infrastructures.When you partner with SMARTECH, you talk to real people that want you to succeed We are a national leader in technology services and resolutions. A fast growing international company