Customer Support Assistant - Boston, MA, USA
2 hours ago
Job description
Company Description
About Us
Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement—ensuring that every project we undertake meets the highest standards of quality.
Job Description
Job Description
We are looking for a Customer Support Assistant who will serve as the first point of contact for clients, providing clear guidance, exceptional assistance, and consistent support. This role requires strong communication skills, attention to detail, and the ability to deliver a smooth and positive customer experience at all times.
Responsibilities
Provide prompt and professional responses to customer inquiries.
Assist customers with service information, issue resolution, and general support.
Maintain accurate records of customer interactions and follow-up actions.
Collaborate with internal departments to ensure seamless client support.
Identify opportunities to improve processes and enhance service quality.
Uphold company standards and deliver outstanding customer care.
Qualifications
Qualifications
Strong verbal and written communication skills.
Excellent organization, problem-solving, and multitasking abilities.
Ability to work well in a team-oriented environment.
Positive attitude and a customer-centric mindset.
Proficiency in basic office and communication tools.
Additional Information
Benefits
Competitive annual salary ($52,000–$56,000).
Clear opportunities for professional growth and development.
Supportive and collaborative work environment.
Skill-building and training resources to enhance your career.
Full-time job stability with long-term potential.
Similar jobs
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in Boston, MA. · ...
2 weeks ago
We are seeking a detail-oriented and proactive Customer Support Assistant to join our team in Boston. · Respond to customer inquiries in a professional and timely mannerAssist with order tracking, service updates, and general account supportMaintain accurate customer records and ...
4 weeks ago
+Job summary · We are seeking a Customer Support Assistant who is passionate about delivering excellent service and supporting day-to-day client interactions. · +ResponsibilitiesServe as a primary support contact for client inquiries via phone, email, and internal systemsAssist c ...
1 month ago
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in Boston, MA. · This role is ideal for individuals who enjoy problem-solving, clear communication, · and providing high-quality service.The Customer Support Assistant will act as a key poi ...
2 weeks ago
Jones Day seeks to employ the most qualified people, capable of delivering superior client service through professional excellence and teamwork, for every position in the Firm. · ...
13 hours ago
We are seeking a professional and detail-oriented Customer Support Assistant to join our Boston office. This role is ideal for individuals who are passionate about delivering outstanding service and ensuring that every client interaction reflects our company's high standards. · ...
2 days ago
This role is ideal for individuals who enjoy problem-solving, clear communication and providing high-quality service. The Customer Support Assistant will act as a key point of contact for clients ensuring smooth interactions and a consistently positive experience. · Serve as the ...
2 weeks ago
We are seeking a Customer Support Assistant who is passionate about delivering excellent service and supporting day-to-day client interactions. · Serve as a primary support contact for client inquiries via phone, email, and internal systemsAssist customers with questions requests ...
1 month ago
We seek a detail-oriented Customer Support Assistant who will handle client inquiries efficiently and professionally. · ...
1 month ago
We are seeking a dedicated Customer Support Assistant to provide outstanding support to our clients. · ...
1 month ago
We are seeking a dedicated Customer Support Assistant to provide outstanding support to our clients. · ...
1 month ago
The Resource Support Assistant provides secretarial and administrative support for attorneys and paralegals in various practice groups.You will be responsible for interacting with colleagues in a workforce setting and upholding the image of the Firm by maintaining positive contac ...
1 week ago
· Company Description · Beloform Craft is a dynamic and design-driven company committed to delivering excellence through precision, organization, and thoughtful execution. We take pride in fostering a professional environment where collaboration, efficiency, and attention to det ...
2 hours ago
Job summary: Weil seeks the best and brightest talent to join our Administrative Staff team. This position will provide our attorneys and clients with a superior level of technical and administrative support. The role entails calendar management, coordinating travel meetings call ...
4 weeks ago
We are seeking a dedicated Customer Support Assistant to provide outstanding support to our clients. · ...
1 month ago
+Job summary · Weil seeks Administrative Staff to join their team. Employees are trained and developed in a positive-minded environment where they can acquire knowledge and skills through teamwork. · +QualificationsCollege degree preferred. · ...
4 weeks ago
+This position will provide our attorneys and clients with a superior level of technical and administrative support. · +Coordinate complex meetings and conference calls. · Maintain complex calendars and prioritize meeting requests... ...
4 weeks ago
The Legal Support Assistant responsibilties include providing clerical, secretarial, and administrative support. · Provide clerical, secretarial, and administrative support. · ...
4 weeks ago
Weil seeks the best and brightest talent to join our Administrative Staff team. · ...
1 week ago
We are seeking dependable Mailroom Support Associates for a short-term assignment in Boston. · ...
1 month ago