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Peoria

    Front of House - Peoria, AZ, United States - The Sicilian Butcher

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    Transportation / Logistics
    Description

    REQUIREMENTS

    • Minimum age required: 16 years
    • 1 year experience in busy restaurants
    • Willingness to exceed expectations to meet guest needs
    • Familiarity with menu and product range

    A DAY IN THE ROLE

    The Lead Hostess or Host plays a key role in creating a positive first and last impression for our guests. Responsibilities include welcoming and bidding farewell to customers, handling reservations, managing waitlists, presenting menus, and guiding guests to their tables. In addition, tasks involve:

    • Welcoming and managing guest entry, including waitlist organization
    • Offering menus and addressing initial queries
    • Seating guests and managing waiting areas
    • Allocating preferred tables to guests while ensuring fair server distribution
    • Interacting with guests to ensure satisfaction with food and service
    • Handling complaints and finding solutions
    • Managing calls, reservations, and inquiries
    • Delivering exceptional customer service

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