Service Advisor - Canonsburg - FYDA FREIGHTLINER GROUP

    FYDA FREIGHTLINER GROUP
    FYDA FREIGHTLINER GROUP Canonsburg

    2 days ago

    Description

    Job Summary:


    A Service Advisor plays a crucial role in ensuring customer satisfaction by providing excellent communication skills and technical knowledge.



    • Greet customers and obtain necessary information for billing with details of repairs needed.

    • Review warranty of vehicle, generate a repair order and prepare it for dispatching

    • Utilize all necessary forms of communication to update customers on progress of their repairs.

    • Obtain authorizations for repairs.

    • Assist shop foreman and manager with department workflow.

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