Data Catalog Tooling Onboarding Analyst - Tampa, United States - Software Guidance and Assistance, Inc.

Description

Software Guidance & Assistance, Inc., (SGA), is searching for a

Data Catalog Tooling Onboarding Analyst

for a


CONTRACT
assignment with one of our premier

Financial Services

clients in

Tampa, FL .

Responsibilities :

We are seeking an experienced candidate to join our global team of talented technical onboarding specialists to educate, influence, and support users with onboarding and utilizing Data Catalog tools to satisfy their business and technical metadata requirements.

This is a senior level role, with an expectation of excellence in delivering your own individual contributions, but also acting as lead to junior members of the team.

Produce and maintain written documentation and scripted demos for new product features.

Provide second level (L2) support to end-users, as well as maintain run books for first level (L1) support teams to follow.

Partner with development team & product management BA team members to ensure appropriate knowledge transfer for new product enhancements, L3 escalations, feedback sharing, etc.

Build relationships with end-user groups to promote increased usage of Data Catalog capabilities and solicit new use-cases.

Partner with project management team members to handover new use-case requirements from existing users, and to introduce new users to Data Catalog through guided product demonstrations.

Perform ad-hoc data analysis queries.
Design reports (metrics, operational, quality, etc.) for internal and external consumption.
Coordinate and communicate system changes as part of release management duties.


Required Skills :

Bachelor of Science or master's degree from a leading university.15+ years total work experience with a proven track-record of stability and growth.5+ years recent experience in a management capacity, with direct supervisory experience in a technical sales/support setting.

Located within a commutable distance to Tampa, FL and able to adhere to a minimum schedule of three (3) days physically in office per week.

Rich experience in a technology organization, specifically software development.
Comfortable in a fast-paced, dynamic environment where fire-drill assignments are not uncommon.
Uses diplomacy to maintain high client satisfaction levels.
Strong communication skills - written and spoken.
Eagerness to engage in thoughtful debate and challenge the status quo.
Organized, and possesses a data and system-driven mindset and approach to work.
Keen ability to eliminate noise and simplify problems, ideas, and communications.
Puts the project and team as a priority.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business.


Our mission:
to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it.

You'll join a diverse team built on these core values:
customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities.

Please visit our company EEO page to request an accommodation or assistance regarding our policy.
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