- Maintain and uphold the Core Values and Mission Statement of MVP.
- Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
- Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
- Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
- Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
- Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
- Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
- Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
- Verify the eligibility of clients with charge accounts.
- Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
- Fill prescriptions refill forms and provide routine administrations instructions to clients.
- Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
- Demonstrated commitment to MVP core values.
- Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
- Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
- Must have excellent spelling and grammar.
- Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
- Ability to display tact and respect with clients and team members, even when busy or hectic.
- Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
- Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
-
Emergency Veterinarian
2 weeks ago
USVTA LLC Chattanooga, United StatesJob Description · Job DescriptionWe are rewarding, collaborative, engaging and our goal is to provide high quality medicine to treat pets with the best care possible. · Looking for your next opportunity to join an amazing team that is dedicated to saving lives everyday? Love to l ...
-
Weekend AM Client Service Representative
2 weeks ago
Innovetive Petcare Chattanooga, United StatesWeekend AM Client Service Representative · Department: Receptionists · Employment Type: Part Time · Location: Chattanooga, Tennessee · Compensation: $ $17.00 / hour · Description · We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone ...
-
Weekend AM Client Service Representative
3 weeks ago
Innovetive Petcare Chattanooga, United StatesWeekend AM Client Service RepresentativeDepartment: ReceptionistsEmployment Type: Part TimeLocation: Chattanooga, Tennessee Compensation: $ $17.00 / hourDescriptionWe aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, an ...
-
Lead Customer Service Representative
3 weeks ago
Shallowford Animal Hospital Inc Chattanooga, United StatesOverview · Shallowford Animal Hospital has an opportunity for a full time Lead Veterinary Receptionist to join our team · Are you looking for a new and exciting opportunity? Are you looking for a place with continual opportunities to learn? Well, here it is Shallowford Animal Ho ...
-
Lead Customer Service Representative
3 weeks ago
Shallowford Animal Hospital Inc Chattanooga, United StatesOverview: · Shallowford Animal Hospital has an opportunity for a full time Lead Veterinary Receptionist to join our team · Are you looking for a new and exciting opportunity? Are you looking for a place with continual opportunities to learn? Well, here it is Shallowford Animal ...
-
Veterinary Office Administrator
2 weeks ago
Wolftever Pet Wellness Group Chattanooga, United StatesJob Description · ** We're looking for:** · A courteous and efficient veterinary office administrator to assist in coordinating and managing all office administration procedures. The office administrators responsibilities include ordering, inventory management, coordinating sched ...
-
Veterinary Office Administrator
2 weeks ago
Alliance Animal Health Chattanooga, United StatesCompany Description · Wolftever Pet Wellness Group understands the strong bond that you share with your pets. We know that pets are a vital member of your family because we are pet parents too. · When we become partners with you in the care of your pets, we make a commitment to ...
-
Emergency Veterinarian
2 weeks ago
USVTA LLC Chattanooga, United StatesWe are rewarding, collaborative, engaging and our goal is to provide high quality medicine to treat pets with the best care possible. · Looking for your next opportunity to join an amazing team that is dedicated to saving lives everyday? Love to live by the beach? Want a fun, dra ...
-
Seasonal Front Desk Associate
2 weeks ago
Pet Paradise Resort Ooltewah, United StatesDescription · Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Chattanooga resort as a Front Desk Associate. · Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date ...
-
Front Desk Supervisor
2 weeks ago
Pet Paradise Ooltewah, United States· Pet Paradise is looking for "pet people" with leadership and strong customer service experience to fill our open · Front Desk Supervisor · position. · Starting Rate: $16.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date) ...
Veterinary Receptionist - Chattanooga, United States - East Brainerd Animal Hospital
Description
OverviewEast Brainerd Animal Hospital has a full-time opportunity for a Veterinary Receptionist to join our team
East Brainerd Animal Hospital has been operating in Chattanooga since 1974. We are committed to providing the highest quality care to our patients and to educating and serving our clients with friendliness and compassion knowing that pets are valued family members.
Location: 8488 E Brainerd Rd, Chattanooga, TN 37421
Shift Details: Work 4 full days, with one day off per week, every other Saturday from 8am to Noon, off every Sunday and major holidays.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
Required Knowledge, Skills and Abilities:
Apply today for immediate consideration
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.