Hotel Front Desk Clerk - Opelousas, LA
1 week ago
and resolve inquiries with enthusiasm.
+ Greet guests warmly upon arrival,
ensure positive first impressions through excellent customer service
and friendly communication.+ Manage guest check-in and check-out processes efficiently,+ handle guest inquiries, requests and complaints professionally,+ maintain accurate reservation records, update guest information,
and process payments securely.+ Coordinate with housekeeping,maintenance,and other departments to fulfill guest needs swiftly.+ Uphold phone etiquette standards while managing multiple communication channels+ ensure seamless guest interactions.+ Promote hotel amenities and services to maximize guest engagement+ satisfaction.Job summary
Job description
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