- Directs the support of existing systems, ensures that operational problems are solved in a timely fashion and that the technology performance levels meet or exceed the users' business requirements.
- Directs and coordinates the planning and implementation, including all phases of system design, configuration, programming, installation, and operations for Site IT operations.
- Ensure proper functioning of the plant information systems, minimize system downtime and make proactive upgrades as necessary.
- Assist business operations in utilizing information systems to improve efficiency.
- Responsible for defining high availability network and PC recovery procedures and testing of those procedures on a regular basis.
- Assists the IT Security & Disaster Recovery team to incorporate network and pc recovery procedures in overall disaster recovery plan.
- Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.
- Negotiate with vendors, outsourcers, and contractors.
- Maintains communications equipment (routers, switches, firewalls, remote access, etc.), and manages phone system implementation at the Plant.
- Benchmark, analyze, report on, and make recommendations for the improvement and growth of the Plant IT infrastructure and IT systems.
- Develop Service Level Agreements (SLAs) to establish problem resolution expectations and timeframes. Measure and report on SLA attainment. Initiate programs to achieve target SLAs.
- On-call availability evenings and weekends as needed.
- Practice asset management for IT hardware, software, and equipment.
- Assess, develops, retains, and recruits IT talent that will support the ongoing needs of the business.
- Manages and assigns personnel; devises and evaluates the staff's work; and prepares performance evaluations.
- Coaches and mentors subordinates, identifies training needs and recommends development programs.
- Bachelor's degree in Computer Science, Information Systems or a related field or equivalent work experience preferred.
- 3+ years in IT Services with an emphasis on service desk management in the manufacturing, chemicals or oil & gas industries typically required to fulfill necessary responsibilities of the position.
- Proficiency with these IT Management and Governance processes: change management, configuration management, asset management, release and patch management, incident resolution and request fulfillment.
- Troubleshoots and solves new challenges with established technology.
- Ability to manage a large environment with multiple direct reports.
- Previous supervisory experience/contractor management.
- Familiarity with ITIL practices for IT service management.
- Some experience in project management environment.
- CF Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
- Employees in the US can learn more about their rights by viewing the federal "EEO is the Law" poster (PDF) and others as detailed below:
- Employees in Canada can learn more about their rights by viewing the "Canadian Human Rights Act".
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IT Site Lead - Donaldsonville, United States - CF Industries
Description
At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world's transition to clean energy.Function:
Information Technology
Job Summary:
The Site IT Supervisor's role is to ensure the efficient operation of information technology in alignment with the business objectives of the Plant. This individual will plan and direct the daily operational activities of the IT department. The IT Site Leader will work closely with other Plant departments to implement and support cost-effective technology solutions. This person will ensure compliance with IT policies, procedures, and best practices. They will insure efficient and reliable Plant IT services.
Job Description:
Information Systems Development, Implementation & Support
You'll enjoy competitive compensation, consisting of base pay plus an incentive program available to all full-time employees, and a comprehensive benefits package including high-quality healthcare options, a well-being incentive program, 401k, life and disability insurance, generous time off (with time off to volunteer) and much more Additionally, we offer several Flexible Work Arrangements to support a healthy work-life balance.
You will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work, and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and gain a sense of fulfillment.
FMLA:
Employee Polygraph Protection Act
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