Lead Collections Coordinator - Houston - Dentons US LLP

    Dentons US LLP
    Dentons US LLP Houston

    1 day ago

    $75,000 - $92,000 (USD) per year
    Description

    Lead Collections Coordinator

    Location(s): Atlanta, GA; Kansas City, MO; Houston, TX; San Diego, CA; Honolulu, HI; Denver, CO; Short Hills, NJ; Dallas, TX; Los Angeles, CA; Washington DC; Newport Beach, CA; Phoenix, AZ; St. Louis, MO; Chicago, IL

    Date Posted: Jan 27, 2026

    Dentons US LLP is actively seeking a dynamic Lead Collections Coordinator to join our team, based in any of our offices. This pivotal role will work closely with our Credit Managers to ensure that outstanding balances are collected efficiently, thereby reducing accounts receivable aging and enhancing the organization's cash flow. The ideal candidate will report directly to the Senior Credit Manager and embrace a hybrid work model, requiring in-office attendance three days a week.

    Key Responsibilities:

    • Assist in managing the firm's collection processes and account maintenance for a portfolio of clients and intricate matters.
    • Deliver professional and timely client service while addressing routine and moderately complex collection inquiries.
    • Collaborate closely with billing attorneys, Credit Managers, and professional staff to follow-up on outstanding accounts and facilitate resolution.
    • Engage directly with clients to discuss account inquiries, payment statuses, and resolve billing concerns, escalating sensitive issues as necessary.
    • Support the preparation of collection reports, documentation, and account analyses for internal stakeholders.
    • Maintain accurate records of client communications and collection activities within firm systems.
    • Act as a key liaison between internal teams to promote coordinated and effective collection efforts.
    • Perform ongoing and ad hoc duties as required to fulfill the responsibilities of the position.
    • Undertake additional tasks as assigned to meet the needs of the organization.

    Experience & Qualifications:

    • Minimum of 5 years' experience in credit and collections is required.
    • Prior experience in a law firm is preferred.
    • Familiarity with ARCS is favored.
    • Experience with Elite Enterprise or 3E, Aderant, EHUB is an advantage.
    • Exceptional verbal and written communication skills are essential.
    • Strong analytical, reconciliation, and problem-solving abilities with meticulous attention to detail.
    • Self-starter who is committed to delivering excellent customer service.
    • Detail-oriented with robust organizational skills.
    • Able to thrive in a fast-paced environment.
    • Willingness to work overtime as needed.

    The salary range for this position is $75,000 - $92,000, depending on experience and local market factors.

    Dentons US LLP provides a competitive salary and benefits package, including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays, and discretionary bonuses.

    Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. We will consider qualified applicants with arrest and conviction records in accordance with local ordinances.

    If you require assistance regarding job opportunities at Dentons US LLP or reasonable accommodations during the application process, please contact us.

    About Dentons

    Redefining possibilities. Together, everywhere. For more information, visit our website.


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