Service Account Manager - Shreveport, LA

Job summary

We are seeking a dynamic and results-driven Service Account Manager to join our team. The ideal candidate will be responsible for managing key client accounts, fostering strong relationships, and driving business growth through strategic account management and business development initiatives. This role requires excellent communication skills, a proactive sales approach, and expertise in B2B sales, technology solutions, and account management. The Service Account Manager will serve as the primary point of contact for clients, ensuring their needs are met with tailored solutions and exceptional service.

Qualifications

• Proven experience in B2B sales, technical sales, or account management within a technology or related industry.
• Strong negotiation skills with a track record of closing deals effectively.
• Business development expertise with the ability to identify new opportunities and expand existing accounts.
• Excellent communication skills—both verbal and written—with the ability to present complex information clearly.
• Proficiency in Salesforce or similar CRM platforms for managing customer relationships.
• Analytical skills to interpret data, assess performance metrics, and develop strategic plans.
• Experience in marketing strategies that support sales growth is a plus.
• Leadership qualities with the ability to influence stakeholders at various levels within client organizations.
• A proactive approach with warm calling experience preferred for generating new leads within existing accounts.

Job description