Analyst, Customer Service Low Income - Monroe, NY
Only for registered members Monroe, NY , United States
2 weeks ago
Job summary
Under the general supervision of the Department Manager, the Customer Service Analyst provides technical and analytical support related to all computer systems and platforms.The candidate will be responsible for assisting in the monitoring of all customer accounts. The candidate will also be expected to initiate, develop, and implement new and creative approaches to improve outreach and process. Team participates in the evaluation, testing, and integration of new data analytics products and services.
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role)and will be expected to work non-business hours during emergencies which may include nights weekends or holidays.
Job description
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