Jobs

    Associate Patient Care Coordinator - St Petersburg, United States - UnitedHealth Group

    UnitedHealth Group
    UnitedHealth Group St Petersburg, United States

    2 weeks ago

    UnitedHealth Group background
    Description
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

    The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

    Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

    Come make an impact on the communities we serve as you help us advance health equity on a global scale.

    Join us to start Caring. Connecting. Growing together.


    The Associate Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.

    Location: 2191 9th Ave North, Suite 110, St. Petersburg, 33713

    Hours:
    Monday – Friday – 8 AM – 5 PM EST


    Primary Responsibilities:
    Greets patients as they arrive and manages wait time

    Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents

    Collects co-payments, co-insurance, and deductibles and issues receipts

    Manages cashier box and daily deposits according to company policies

    Processes walk-in patients and visitors

    Answers phones and schedules appointments

    Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed

    Manages medical records (maintains, files/scans, prepares for schedule)

    Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.

    Establish and maintain effective working relationships with patients, employees, and the public

    Performs all other related duties as assigned


    What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.


    Some of our offerings include:
    Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

    Medical Plan options along with participation in a Health Spending Account or a Health Saving account

    Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

    401(k) Savings Plan, Employee Stock Purchase Plan

    Education Reimbursement

    Employee Discounts

    Employee Assistance Program

    Employee Referral Bonus Program

    Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)


    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


    Required Qualifications:
    High School Diploma/GED (or higher)

    1+ years of customer service experience with strong communication skills both in person and via phone

    Intermediate level of proficiency with Microsoft applications


    Preferred Qualifications:
    Bilingual Spanish/English

    1+ years of related medical office work experience, including data entry

    1+ years of working knowledge of general office procedures

    ICD 10 and CPT coding experience

    Prior experience with EMR computer applications

    Working knowledge of medical terminology


    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

    We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.

    Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

    We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


    Diversity creates a healthier atmosphere:

    UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment

    #RPO #Red


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