Front Desk/Client Journey Specialist - Providence

Only for registered members Providence, United States

1 month ago

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Job summary

We are seeking a Client Journey Specialist to join our team at Cache Valley Counseling in Northern Utah. This is an exciting opportunity to gain experience in a healthcare or counseling environment and develop your skills in creating a welcoming atmosphere for clients.

As a Client Journey Specialist, you will be responsible for ensuring smooth operations at the front desk, supporting therapists, and maintaining an organized waitlist. You will also assist with meeting minutes, emails, and general office correspondence.
  • Welcome clients with warmth and professionalism
  • Answer calls and emails providing helpful information scheduling appointments
  • Maintain accurate records process payments manage client intake follow up on incomplete forms maintain an organized waitlist ensure efficient supportive front desk experience

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