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    Automotive Service Manager - Dover, United States - Hertrich Family of Automobile Dealers

    Hertrich Family of Automobile Dealers
    Hertrich Family of Automobile Dealers Dover, United States

    3 weeks ago

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    Description
    Hertrich Automotive Service Manager

    Do you feel that your career as a Service Manager in the Automotive Industry has stalled and your growth has hit the ceiling with your current employer? GET MORE OPPORTUNITIES NOW

    Are you a highly motivated and goal-oriented Service Manager who can take our Service Department and your career to the next level? GET MORE OPTIONS NOW

    Are you confident that you are the BEST-OF-THE-BEST in the world of Automotive Management and want to be in charge of your Financial Destiny? GET MORE SATISFACTION NOW

    GET TO YOUR NEXT LEVEL OF SUCCESS AND BEYOND...IT JUST TAKES A FEW MINUTES


    APPLY ONLINE TODAY

    GET MORE OPPORTUNITY:
    The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team.

    We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities.

    We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough".

    We aim for excellence and work together to achieve it in everything we do.

    If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.

    If you are top notch in Automotive Service Management and this sounds like the right fit for you, READ ON

    DEALERSHIP COMMITMENT TO OUR AUTOMOTIVE SERVICE MANAGER:
    Automotive Industry-leading compensation, competitive wages, optional bonus plans

    Training

    Health, Dental, Vision, Life, Short and Long Term Disability, and other insurance options

    401k with company match

    Paid time off

    Discounts on vehicle purchases and parts

    OUR EXPECTATIONS - Our World Class A Service Manager Must Have:

    At least 3 years of proven success as a Automotive Dealership Service Manager

    Top level management skills with an impeccable work ethic and positive attitude

    Motivation to be the best of the best; willing to put in the hours to achieve results through our processes

    Thorough understanding of the value of high CSI scores

    Strong communication and collaboration skills, professional, team player, passionate, driven

    Intermediate computer proficiency is required; Dealer Track experience a plus

    ESSENTIAL DUTIES of our AUTOMOTIVE SERVICE MANAGER include but are not limited to:

    Ensure customers receive prompt, courteous, and effective service with a positive dealership experience

    Provide a high level of support to the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner

    Ensure the correct handling of all aspects of the service transaction from the "meet and greet" to "fix it right the first time"

    Serve as a liaison between service advisors, technicians and customers

    Hire, manage, and develop Service Department employees - technicians and service advisors

    Monitor and maintain training and certification requirements

    Prioritize required services

    Follow manufacturer and company policies and procedures

    Meet and exceed customer satisfaction benchmark

    "We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

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