- Welcome every customer with a warm smile and ensure high service standards are consistently met.
- Utilize effective cross-selling techniques to promote our bank products and services.
- Encourage customer referrals and supply relevant materials during interactions.
- Clearly communicate and explain our policies and procedures to customers.
- Develop a thorough understanding of Traditional Bank products, including checking and savings accounts, mobile banking, online services, and credit cards.
- Address and resolve customer inquiries and issues regarding our products and services.
- Assist in conducting daily transactions, including deposits, check cashing, and issuing official checks.
- Process customer payments for loans and various fees.
- Maintain and balance the cash drawer with accuracy.
- Support other departments to ensure customer needs are met effectively.
- Comply with all regulatory standards, including BSA regulations, and meet audit requirements.
- Complete necessary online compliance training promptly.
- High school diploma or equivalent.
- Excellent interpersonal skills with the ability to build positive relationships with customers.
- Strong basic math skills for accurate transaction handling and balancing.
- Proficient in computer usage for daily tasks.
- Ability to maintain confidentiality and exercise sound judgment.
- Capable of working effectively under pressure.
- A collaborative team player willing to work at various locations.
- Availability to work on Saturdays.
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The Financial Services Officer will develop new business through promoting Credit Union services to new and existing members. They will create a positive member experience by ensuring high-quality service in all interactions. · Competitive benefits package · Rewarding career oppo ...
Shelbyville, TN1 month ago
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· Represent the credit union in a courteous and professional manner by following the teller services center standards provide prompt efficient and accurate service in the processing of transactions via interactive teller machines · Handle member issues including complaints and e ...
Tullahoma Part time3 weeks ago
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Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States. · ...
Tullahoma Part time1 month ago
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About UsAscend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. · With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee ...
Tullahoma Part time1 month ago
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+Job summary · Apart from just holding a job, being employed by Ascend is vastly different. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture.+Minimum of one year customer service experience. · Mus ...
Tullahoma Part time3 weeks ago
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· Full-time · Description · Position Duties and Responsibilities: · Under general supervision, in compliance with established policies and procedures, the Teller is responsible · for providing high quality of member service, performing the following functions and duties: · Repr ...
Lewisburg, TN1 day ago
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The Teller is responsible for providing high quality of member service, performing transactions and maintaining an adequate amount of cash in teller drawer. · ...
Lewisburg, TN1 week ago
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Ascend Federal Credit Union is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States. The company offers competitive benefits and a unique work culture. · ...
Tullahoma, TN Part time1 month ago
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Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines. Maintain full knowledge of all member service areas. · ...
Tullahoma, Tennessee, United States Part time2 weeks ago
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This is a contact center representative position at Ascend Federal Credit Union. The role involves receiving inbound calls from members, providing information and credit union services, and troubleshooting member issues. · ...
Tullahoma OTHER1 month ago
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Provide member with assistance on the following services: explain different account options, terms, and rates etc.; provide account information to members such as account balances cleared drafts deposits withdrawals transfers returned checks etc; update existing member loan and d ...
Tullahoma1 month ago
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Ascend Federal Credit Union is the largest credit union in Middle Tennessee and one of the largest in the United States. We offer a rewarding career opportunity with competitive benefits and a unique work culture.The credit union's commitment to its employees is fostered by its c ...
Tullahoma1 month ago
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+We are seeking a Contact Center Representative to provide exceptional customer service to our members. The successful candidate will be responsible for receiving inbound calls, providing information and credit union services, and troubleshooting member issues. · +Receive inbound ...
Tullahoma1 month ago
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Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. · The credit union prides itself on providing employees rewarding career opportunities, · competitive benefits and a unique ...
Tullahoma3 weeks ago
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This is a Contact Center Representative position where you will receive inbound calls from the membership and provide information and credit union services through interaction with the membership over the telephone. You must be knowledgeable of all credit union services including ...
Tullahoma Full time1 month ago
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Create a positive member experience by accurately and efficiently processing routine transactions including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise members of credit union products and services. · ...
Tullahoma, Tennessee, United States1 week ago
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The Relationship Banker is a trusted advisor who engages clients in meaningful consultative conversations to understand their financial goals and align on solutions that meet their needs.In this role you will drive growth by actively promoting and selling the bank's products and ...
Murfreesboro1 month ago
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The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. · ...
Murfreesboro $55,000 - $105,000 (USD) per year1 day ago
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+ Monitoring and training of transactional processing staff to support bank marketing efforts. Ensures compliance with all policies and procedures affecting day-to-day operations. · + Daily processing of financial transactions in a retail environment. + Supervision and support to ...
Murfreesboro1 month ago
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We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. · Delivers a unique customer experience aimed at improving customer financial wellbeing and creatin ...
Murfreesboro1 month ago
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The Relationship Banker is a trusted advisor who engages clients in meaningful consultative conversations to understand their financial goals and align on solutions that meet their needs. · In this role you will drive growth by actively promoting and selling the bank's products a ...
Murfreesboro1 month ago
Customer Experience Teller - Shelbyville - Traditional Bank
Description
Become a key member of our dynamic team as a Customer Experience Teller, where you'll have the opportunity to build meaningful relationships with customers while efficiently and accurately managing daily banking transactions. Your role will be vital in understanding customer needs and providing them with valuable information about our range of products and services, all while upholding the highest standards in fraud prevention and audits.
Key Responsibilities:
Minimum Qualifications:
Physical Demands:
This position requires the ability to operate a keyboard and mouse, and communicate effectively with colleagues. Employees will frequently stand, walk, and sit, with occasional lifting/moving of up to 50 pounds. Close and distance vision capabilities are also essential.
If you're excited to join a vibrant team at Traditional Bank, we encourage you to apply today
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Shelbyville Financial Services Officer
Only for registered members Shelbyville, TN
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Part Time Teller
Part time Only for registered members Tullahoma
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Part Time Teller
Part time Only for registered members Tullahoma
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Part Time Teller
Part time Only for registered members Tullahoma
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Part Time Teller
Part time Only for registered members Tullahoma
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Teller
Only for registered members Lewisburg, TN
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Teller
Only for registered members Lewisburg, TN
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Part Time Teller
Part time Only for registered members Tullahoma, TN
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Part Time Teller
Part time Only for registered members Tullahoma, Tennessee, United States
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Contact Center Representative- Basic
OTHER Only for registered members Tullahoma
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Contact Center Representative- Basic
Only for registered members Tullahoma
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Contact Center Representative- Basic
Only for registered members Tullahoma
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Contact Center Representative- Intermediate
Only for registered members Tullahoma
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Contact Center Representative- Intermediate
Only for registered members Tullahoma
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Contact Center Representative- Intermediate
Full time Only for registered members Tullahoma
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Tullahoma Teller I
Only for registered members Tullahoma, Tennessee, United States
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Relationship Banker
Only for registered members Murfreesboro
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Relationship Banker
Only for registered members Murfreesboro
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Banking Center Operations Coordinator
Only for registered members Murfreesboro
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Client Experience Associate
Only for registered members Murfreesboro
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Relationship Banker
Only for registered members Murfreesboro