Telecommunication Operator – St. Joseph Warren Hospital - Warren, OH
1 month ago
Job summary
The job of Telecommunication Operator is responsible for providing excellent customer service and technical support to patients and hospital staff. The operator must have excellent communication skills and be able to work well under pressure.Responsibilities
- Serve as hospital's telephone receptionist welcoming patients and other customers by offering service and assistance in a pleasant and professional manner.
- Operates computerized telephone console to assure efficient communications; Determines the reason for the customer's contact (both internal and external)and facilitates communications answering calls promptly and forwarding calls to appropriate locations.
Job description
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