Sr Director Workforce Management - Tempe, AZ

The Workforce Management Team (WFM) within the Customer Care organization is responsible for providing contact center capacity that delivers a consistent wait time experience for customers. The Workforce Manager manages scheduling operations of multiple call centers and is accoun ...

The Specialist, Workforce Management will be responsible for monitoring the Care Centers customer experience through real-time and scheduling best practices. ...

The Specialist, Workforce Management will be responsible for monitoring the Care Centers customer experience through real-time and scheduling best practices. · This role is responsible for interpreting data and making staffing recommendations to improve schedule efficiency. The i ...

The Specialist, Workforce Management will be responsible for monitoring the Care Centers customer experience through real-time and scheduling best practices.The ideal candidate will be able to support a high-performing Customer Advocate team through understanding operational metr ...

This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making and resource alignment with the Customer Care Department business objectives. · Gather, analyze, and interpret information and dat ...

The Sr. Director of Workforce Management (WFM) is responsible for overseeing and optimizing the allocation, utilization, and performance of resources for Monogram Health's call center. · ...

The Sr. Director of Workforce Management is responsible for overseeing and optimizing the allocation and utilization of resources for Monogram Health's call center.This position involves collaborating with various departments to align workforce planning with business objectives. ...

We are hiring a Sr. Manager, Workforce Planning. · ...

The Sr. Director of Workforce Management (WFM) is a strategic leadership role responsible for overseeing and optimizing the allocation, utilization, and performance of resources for Monogram Health's call center. · Oversee and optimize end-to-end WFM delivery across forecasting, ...

+ We're hiring an Workforce Management Analyst to join our Clinical Operations team. · + · + 2+ Years experience in workforce management, scheduling, or production planning within healthcare + 2+ Years experience using volume and production rate to determine capacity needs and c ...

We re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. · As one of the fastest growing marketplaces, we re looking for bold, forward-thinking problem solvers across all functional areas. ...

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. · Manages, coaches, and develops a multi-location Workforce Manag ...

The Arizona Commerce Authority (ACA) is the state's leading economic development organization with a streamlined mission to grow and strengthen Arizona's economy. We have a unique opportunity to be part of Arizona's growing microelectronics ecosystem and help shape the future of ...

The Arizona Commerce Authority (ACA) is seeking a Workforce Program Manager to manage a multistate workforce consortium to address microelectronics workforce gaps across the semiconductor value chain. · This person will manage the day-to-day operations of the consortium, serving ...

Joining Valon means becoming part of a fast-scaling company where innovation, · collaboration, and customer impact go hand in hand. · ...

Wells Fargo is seeking a Lead Digital Product Manager to serve as the primary expert for workforce management product vision and design within the Workforce Optimization Product Team. · ...

This position is hybrid, working in the office 3 days and from home 2 days. The Real-Time Analyst monitors the effectiveness of the forecast and executes scheduling plans. Responsibilities include continuously monitoring call center tools for incoming channel volume, · Analyzing ...

We are seeking a data-driven Senior Manager, Workforce Optimization to lead workforce planning, scheduling and performance management for our hybrid clinical operations center in Phoenix AZ. · ...

The Workforce Development Case Manager assists the Workforce Development Manager with socially and economically disadvantaged populations preparing for the workforce through education, training, and job readiness preparation. · Provide career and job search counseling, coaching, ...

We are seeking a Lead Digital Product Manager to serve as the primary expert for workforce management product vision and design within the Workforce Optimization Product Team. · This consultant will lead conversations with business partners to capture business problems and define ...