L1 Support Engineer - Fountain Valley, CA
1 month ago

Job summary
The L1 Support Engineer is responsible for identifying analyzing and resolving recurring issues to improve system stability operational efficiency and customer satisfaction.
Responsibilities
- Analyze incidents defects and operational issues to identify root causes.
- Conduct root cause analysis RCA using methodologies such as 5 Whys Fishbone Diagram Pareto Analysis etc.
Job description
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