call Center Specialist - Folsom - Folsom Chevrolet

    Folsom Chevrolet
    Folsom Chevrolet Folsom

    8 hours ago

    $26,000 - $42,000 (USD) per year *
    Description

    Call Center Specialist

    Folsom Chevrolet is seeking a highly skilled and customer-focused Call Center Specialist to join our team. This individual will be responsible for providing exceptional service to customers, answering inbound calls, and making outbound calls to schedule appointments and retain customers.

    • Handle inbound phone inquiries and web appointment requests from customers with speed and accuracy using multiple computer applications.
    • Maintain a high level of world-class customer service professionalism to all customers while navigating through various systems.
    • Recommend additional products that best suit the customer's needs while ensuring consistent communication throughout the process.

    Folsom Chevrolet offers competitive hourly rates of pay along with department bonus incentives for meeting performance goals. Successful candidates must possess strong verbal and written communication skills, proficient computer abilities, excellent time management skills, self-motivation, good interpersonal skills, adaptability under pressure work environment in an office setting.

    * This salary range is an estimation made by beBee
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