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    Shift Lead - Los Angeles, United States - Kahala Management

    Kahala Management
    Kahala Management Los Angeles, United States

    1 day ago

    Default job background
    Part time
    Description

    Shift Lead

    Duties and Responsibilities

    • Exhibit readiness to take responsibility of a shift by wearing a clean and wrinkle-free, uniform and showing up at the assigned time.
    • Perform a walk-through of the store to ensure that the store is clean, ready, stocked, etc. for business.
    • Supervise and work with team members to ensure that the store operates with proper guest service, product quality, food handling, sanitation, safety, and security guidelines.
    • Accountable for all cash handling and ensure funds are properly secured.
    • Ensure proper labor laws are adhered to including schedules and breaks.
    • Complete all opening and closing duties and all appropriate checklists.
    • Complete accurate shift and daily paperwork using the POS system.
    • Maintain adequate prepped product for the shift and if product is not available, make sure product is available.
    • Handle emergencies, guest complaints, equipment problems, product shortage, and team member problems as per the company standards and procedures.
    • Communicate any shift problems to immediate supervisor.
    • Train and develop team members on assigned shift as directed by immediate supervisor.
    • Travel to the bank to make deposits, pick up change, and deposit slips.
    • Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g., vacations).

    Qualifications/Requirements

    • Team player with a high energy, a positive attitude, and great customer service skills
    • Must be able to be punctual and maintain an assigned work schedule
    • Must be able to follow and understand the importance of procedures
    • Regularly required to stand and walk and reach with hands and arms
    • Occasionally required to bend, stoop, kneel, or crouch
    • Must be able to perform cleaning duties (wiping tables and equipment, sweeping, and mopping)
    • Must be able to lift and/or move 50 pounds
    • Must have prior experience in a similar role
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