FT Collections Agent - Lawrenceville - Above Lending

    Above Lending
    Above Lending Lawrenceville

    2 days ago

    Description

    As a Collections Agent at Above Lending, you will be responsible for reviewing and analyzing delinquent accounts to determine the best course of action for resolution. This includes contacting clients via phone and email to discuss their accounts and provide solutions for repayment.

    Negotiation Skills

    You will negotiate repayment plans with clients in a professional and empathetic manner. Accurate documentation of all interactions and agreements with clients is also crucial, as you monitor accounts to ensure compliance with agreed-upon payment plans.

    Collaboration

    Collaborating with internal departments such as Customer Service and Special Handling enables us to resolve complex account issues effectively. With our comprehensive support system in place, we strive to achieve timely resolutions that meet client needs while upholding company standards.


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