Manager - Content & Channel Strategy - Seattle, WA

About Us · At · We. · , we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations — whether it's a global crisis, an eme ...

Job description

About Us
At
We.
, we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations — whether it's a global crisis, an emerging technology, or a sweeping organizational change—lies a simple human need. That need could be for trust, connection, safety, or a sense of purpose. But it's always there. And it is only by uncovering these truths that we can make real, meaningful progress.

About The Role
We are on the hunt for a dynamic social media expert to join our high-performing team. If you are skilled at digital storytelling and have a passion for shaping the future of online engagement for some of the top brands in the world, you might be the perfect fit for us

The Manager, Content & Creator role supports content strategy and creative execution for client projects focused on building social media platforms and brands and executives across tech and healthcare clients. This position brings innovative thinking, proactive ideas and subject matter expertise to the table, leading strategic direction in digital storytelling, strong copywriting, and client counsel. The manager has a finger on the pulse of trends in social media, executive and brand content strategies, and digital experiences that elevate executive voices, drive brand awareness and engage audiences to action.

This role is part of a team leading the charge on modern storytelling for some of the world's most notable brands.

Responsibilities

• Manage day-to-day engagement with clients, define and manage priorities, deliver work on time and against the client and agencies quality expectations
• Support the development of insight-based social media strategies that deliver impact against the client's business imperatives
• Draft and edit high-quality social copy
• Ensure voice consistency and narrative cohesion across executive and brand channels
• Stay ahead of social media trends and emerging platforms, integrating them into our strategy and sharing with clients
• Manage and grow senior level client relationships by negotiating and managing client expectations and satisfaction

Qualifications

• 4-5 + years of experience managing executive and/or brand social media and digital experiences, preferably in an agency setting and/or within an applicable industry
• Strong copywriting and editorial background and demonstrated experience drafting executive and/or brand content
• Deep understanding of social media platforms including LinkedIn, Instagram, X, TikTok, YouTube and emerging platforms such as Threads and Blusky
• Demonstrated ability to manage complex projects, be flexible, and move at the pace of social.
• Strong team collaboration abilities and client engagement skills
• Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

Preferred Qualifications

• A passion for experimenting with new content formats, technologies, and platforms
• High level of analysis and strategic recommendations based on industry knowledge
• High level of initiative; take accountability for role on projects
• Demonstrated creative and strategic mindset
• Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
• Experience working globally or with colleagues in multiple locations
• Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
• Strong presentation and consulting skills along with the ability to read, write and speak English

If you're ready to push the boundaries of what's possible in social media, we want to hear from you Join us and let's create something extraordinary together.

CompensationThe base annual salary range for this role, applicable across all U.S. locations, is outlined below. The actual salary may vary based on several factors such as business requirements, job responsibilities, skills, experience, and geographical location.

Salary Range: $100,000 USD - $120,000 USD

Benefits
As part of our commitment to the success and well-being of our team, regular employees working 20 hours or more per week are eligible for the following benefits:

• Comprehensive benefits program including medical, dental, and vision coverage
• Pretax accounts including HSA (company match), Medical & Dependent Care FSA
• Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
• Short & Long-Term Disability, paid by company
• Parental Leave, up to 12 weeks for birthing and non-birthing parent
• Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
• Community Engagement, up to 24 hours
• Bi-annual Wellness Credits, up to $300 per year
• Support with home office equipment
• Monthly Technology Credit (to offset internet / phone costs)
• 401(k) Traditional and Roth options with company match
• Learning and Development Programs for our employees

Equal Opportunity:
We.
provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion:
We.
values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.
North America non-remote employees are required to come into the office 3 days a week.