Overnight Bell Attendant - West Palm Beach - Amrit Ocean Resort & Residences

Description

Job Title: Overnight Bellperson

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, recognized for innovation in the industry.

We operate in U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean.

Our portfolio represents an aggregate asset value exceeding $20B, generating over $5B in cumulative revenues.

About Amrit Ocean Resort & Residences

The Amrit Ocean Resort & Residences is a Five Star personalized luxury wellness community launching in South East Florida.

Located on 7.5 acres oceanfront, Amrit combines ancient inner-science of the East and Western technology for personalized luxury promoting mindful living with unlimited potential.

Job Summary

The Overnight Bellperson assists guests with luggage upon arrival and departure, providing attentive, courteous, and efficient service during their stay.

Responsibilities

• Load and unload luggage carts.
• Organize and deliver luggage for tour groups.
• Escort guests to rooms and familiarize them with hotel services.
• Inspect guest rooms to ensure they are in order and supplies are adequate.
• Explain features of the room, including operation of electronic devices and entertainment.
• Check/store luggage for arrivals and departures with luggage tags.
• Store, track, and deliver packages as needed.
• Deliver messages to meeting rooms.
• Deliver flowers, laundry, packages, and other amenities to guestrooms.
• Assist with room changes.
• Maintain current listings of local and area attractions, special events, and activities.
• Maintain lists of local transportation guides, churches, sports arenas, etc.
• Assist Houseperson with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps, and directions as required.
• Answer console to assist front desk agents where applicable.
• Show guestrooms and suites as needed, emphasizing hotel amenities.
• Perform other duties as requested by management.

Requirements

• High School diploma or equivalent required, and/or experience in a hotel or related field preferred.
• Valid driver's license for the applicable state (if applicable).
• Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Able to stand during entire shift.
• Effective communication both verbally and in writing.
• Maintain confidentiality of information.

Bold text added for emphasis.