- Customer Service
- Answer phones and facilitate communication between the nursing unit and callers.
- Respond to call lights
- Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment)
- Scheduling of post-discharge appointment with patient following the established business unit process.
- During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms
- Perform monthly maintenance of BCA, printer and unit report.
- Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
- Contacts consultative services per business unit process.
- Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
- Assist with coordination of interpreter services after collaboration with nursing staff.
- Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed.
- Performs tasks related to emergency response activities.
- Performs purposeful rounding according to unit standards
- High school diploma or G.E.D. equivalent.
- One year in healthcare setting such as medical office, hospital or laboratory required.
- Previous experience as a unit secretary preferred.
- Organization: Henry Ford Hospital - Detroit Main Campus
- Department: MICU Pod 3 & 4
- Shift: Day Job
- Union Code: Not Applicable
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Unit Secretary-Medical ICU-36 hr/week-Days-Detroit - Henry Ford Hospital
Description
Principal Duties and Responsibilities:
The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned.
The top priorities for all Unit Secretaries are:
Education/Experience Required:
