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Deerfield Beach

    Wellness advisor - Deerfield Beach, United States - Massage Envy

    Massage Envy background
    Description

    Join Our Team at Massage Envy Pompano Beach

    Are you passionate about helping others? At our franchise, we strive to support and inspire you to be your best while working together to ensure our clients feel their best. As a team, our commitment is to provide an exceptional experience and expand our member base to assist more individuals on their wellness journey.

    • Help clients understand the benefits of regular massage, skin care, and stretch.
    • Build relationships with members and guests to expand and maintain a loyal client base.
    • Introduce clients to retail products that enhance and prolong the positive effects of the services they receive.

    Perks & Pay:

    • Competitive base pay ranging from $13-14/hour, bonuses, and commissions
    • Flexible schedules - weekend availability required
    • Employee Assistance Program
    • Employee referral bonus program
    • Supplemental dental, vision, accident, and hospital medical plans
    • Company-sponsored Tele-Health for all employees and their household members
    • Employee Massage Envy Membership with one 1-hour service monthly and additional discounted services

    What We Will Achieve Together:

    As a cohesive team, our goal is to consistently deliver an outstanding experience and expand our member base to further aid individuals on their wellness journey. Your role in this mission involves converting guests into members, keeping members engaged, driving retail sales, and providing an exceptional experience:

    • Offer exceptional customer service by welcoming clients, scheduling services, answering inquiries, maintaining client confidentiality, and ensuring a safe environment for everyone.
    • Emphasize the value of total body care by educating clients on services, selling wellness programs, booking future appointments, and promoting retail purchases recommended by service providers.
    • Enhance member retention through proactive outreach to current members.
    • Uphold Massage Envy's core values of optimism, gratitude, excellence, consistency, and empathy.
    • Foster our workplace culture by acknowledging team goals and fostering positive relationships.

    What It Takes to Excel:

    Success only comes through teamwork, so we seek individuals with the passion and expertise to excel. Those who thrive in this role are:

    • Outstanding sales professionals willing to lead in connecting clients to memberships, services, and retail products to support total body care. Bonus for prior retail or sales experience.
    • Individuals of integrity dedicated to prioritizing the well-being of members, guests, and team members.
    • Proficient and resourceful with strong math and computer skills, able to handle cash, and possess a high school diploma or equivalent.
    • Experts in customer service who ensure everyone feels valued and supported, whether in person or over the phone. Bonus for previous customer service experience.
    • Quick thinkers who can prioritize tasks and think critically in a fast-paced environment.
    • Team players who collaborate effectively in a dynamic setting.
    • Advocates of total body care with a basic understanding of massage and skin care services.

    Embracing Diversity for Betterment

    We welcome applications from all individuals with the skills, experience, and enthusiasm to excel in their roles. We do not discriminate against any applicants or employees based on protected characteristics.

    If you are ready to utilize your exceptional sales and customer service abilities to help individuals feel their best, we look forward to meeting you.

    If you are prepared to join a thriving community of dedicated professionals who share your passion, we are excited to meet you.


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