Technical Support Engineer - Burlington
4 weeks ago

Job summary
We are currently searching for a Technical Support & Field Service Engineer to join our Technical Support – Liquid and Power team in our Burlington office.This position involves providing technical support over the phone via email using online tools delivering trainings at customer sites ensuring high-quality service responsiveness meeting KPI targets collaborating closely with colleagues across regions.
In this role you will have the opportunity to provide exceptional second-line technical support deliver high-class services travel up to two weeks per month act actively contribute promote best practices continual service improvement ensure quality responsiveness meet exceed key performance indicator targets collaborate closely colleagues regions.
Job description
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