Technical Engineering Manager, Content Platform - United States - Khan Academy

Description

ABOUT KHAN ACADEMY
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.
OUR COMMUNITY
Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.
THE ROLE
We are looking for an experienced engineering leader to help manage our Content Platform team, which owns all of the tools relating to helping create, translate and publish our content. This role will:

• Drive delivery on product goals through direct people management.
• Partner with cross-functional colleagues in design, content, international, and product/program management.
• Build and grow experts/leaders through feedback and attention to personal career development.
• Collaborate with external partners to deliver contractual features.
• Partner with architects and other engineering managers to make sure our product architecture, performance, and quality meet the needs of our users.
• Empower engineers and support them with tools and processes to efficiently deliver amazing user experiences.

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• At least 4 years of experience managing teams of software engineers.
• Experience with Agile development and methodologies; web application architecture and development.
• Experience with design systems, shared component libraries, and working with designers.
• The ability to manage a diverse and distributed team of engineers from all backgrounds.
• Strong communication skills, both spoken and written.
• Will be expected to be a "player-coach", where coding is also in important aspect of the role (although not majority). You've been a Senior Backend, or Backend-leaning Fullstack Engineer in the past.
• Ability to give and receive feedback in a constructive manner.
• Passion for helping others succeed.
• Motivated by the Khan Academy mission "to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

Qualities we value in Engineering Management:

• A strong point of view about products and user outcomes
• Capable of navigating ambiguity, proactively seeking out the people/information you need to move projects forward
• Passion for helping others succeed - not just your direct reports, but your peers as well

Great to have, but not required:

• Experience using Generative AI / LLMs to build products. Knowledge of common prompt engineering techniques, current state of generative models, and engineering techniques such as RAG. The Content Platform team is actively building tools leveraging AI to scale and accelerate content creation, and to translate Khanmigo, our AI Tutor & Teaching Assistant, so experience with LLMs would be a strong bonus.
• Experience building platforms which Product teams have leveraged and built upon, taking their needs into account when crafting your roadmap and vision for your surface area.

Note: Candidates with experience in any and all technologies. We don't require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won't be left in the dark as you learn new technologies.
PERKS AND BENEFITS
We may be a non-profit, but we reward our talented team extremely well We offer:

• Competitive salaries
• Ample paid time off as needed - Your well-being is a priority
• 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.
The target salary range for this position is $181,990 - $204,739 USD / $245,925 - $276,666 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.
MORE ABOUT US

• Sal's TED talk from 2011
• Sal's TED talk from 2015
• Sal's TED talk from 2023
• Our team:

OUR COMPANY VALUES
Live & breathe learners
We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.
Take a stand
As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.
Embrace diverse perspectives
We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.
Work responsibly and sustainably
We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.
Bring out the joy
We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.
Cultivate learning mindset
We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren't afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.
Deliver wow
We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things - each of which aligns to our ambitious vision - so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.