- Provide direct services to clients, including intake, referrals, benefits and entitlements assistance, advocacy, counseling and follow-up.
- Maintain and update client's files and ensure that all information is documented, and all contractually required documents are maintained in files.
- Responsible for knowledge and compliance of DFTA's case assistance and information/referral standards.
- Fill out entitlements/benefits applications such as SNAP, Medicaid, Medicare Savings Program, Senior Citizen Rent Increase Exemption (SCRIE), Home Energy Assistance Program, NYC-210, IT-214, Housing applications, etc.
- Arrange for provision of services, advocate and intervene with other agencies on behalf of client.
- Responsible for the submission of case assistance logs on a daily basis.
- Maintain calendar and schedule appointments.
- Assist with review and explanation of mail.
- Supportive contact with clients awaiting decision on eligibility for entitlements/benefits.
- Compile statistics and maintain up to date records on each case.
- Attend In-service trainings.
- Perform additional duties as assigned by supervisor or director.
- Associate's degree or higher, with two years' supervised experience in human service field.
- Knowledge of benefits and entitlements for seniors.
- Bilingual English/Spanish speaking strongly preferred.
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Case Worker - Bronx, United States - R.A.I.N. Total Care, Inc.
Description
TITLE:
Case Worker
TYPE:
Exempt Non-Exempt
SUPERVISOR:
Program Director & Assistant Director
POSITIONS SUPERVISED:
N/A
Position Summary:
Determine client needs and eligibility for assistance, arrange for services. Work under the guidance of the supervisor, or director
Essential Duties and Responsibilities:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear.The employee is occasionally required to walk; use hands and fingers to feel, handle or operate objects, tools or controls, and reach with hands and arms.
The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an office setting. The noise level in the work environment is moderate. The duties listed above are intended only as illustrations of the various types of work that may be performed.The omission of specific statements of duties does not exclude from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
TO APPLY:
E-mail resume to In the subject line of the email you MUST include "NYSDOL Referral-Case Worker". (Only those candidates selected for an interview will be contacted.)
