Service Support Tech 2 - Wilmington
1 month ago
Job summary
A Day in Your Life at MKS: As a first shift Service Support Technician at MKS Inc you will partner with other Technicians and Customer Service to diagnose and repair issues with customer products returned to Service In this role you will report to the Senior Service Manager You Will Make an Impact By Performing repairs to subassembly level Interfacing with various departments as necessary to meet customer requirements Make adjustments as required, to return instruments to original specifications Completing and maintaining data records on instruments returned for service Maintaining standards and test equipment required to accomplish the tasks listed above Skills You Bring A.S. Mechanical or Electronic Engineering, or equivalent Technical/Vocational Training 2+ years of related experience Proficient in the use of standard tools and test equipment Ability to reason through problems/issues and resolve them to the customer's satisfaction using information and tools available Ability to read and understand schematics, assembly drawings, and test/calibration procedures Record test data, diagnose failures and analyze this information Experience with PC based applications to include Microsoft Office package and email Physical Demands
• Physical Demand 1: Job requires working in a class 10,000 cleanroom Hourly Pay Range:
$ per hour This range is a good faith estimate of the expected salary range for this position based on a wide range of factors including qualifications experience training operational business needs etc At MKS it is not typical for an individual
to be hired at or near the top of
the range for the role
Job description
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