- Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
- Assisting members in enrollment and provider services.
- Following up on customer inquiries and complaints that have not been resolved.
- Communicating effectively with members to ensure you understand their concerns and expectations.
- Performing research on billing inquiries and claims to provide service.
- Acting as a liaison between the members and various departments to address concerns.
- Additional duties as assigned.
- Maintains a high energy attitude
- Interested in learning work ethics and motivational skills
- Strives for growth in a team dynamic
- Open to management training
Entry Level Assistant- Marketing Management - Westminster, United States - Venatic, Inc
Description
Our Assistant Managers have a talent for understanding the complexities of today's technologies. Their ability to see around corners gives us a competitive edge. There's no such thing as the status quo at with us We continually encourage one another to raise the bar. Our culture supports originality and diversity. We embrace and inspire new ideas. Our teams Assistant Managers understand how to connect with consumers and drive brand interest. We supply the energy that forms the foundation for building a sustainable customer base.
Our success is a product of the people that work within our company. We continually inspire and empower them to put forth amazing efforts to help brands realize their customer acquisition goals.
As an Assistant Manager, you will be: