Honda Service to Sales Specialist, Vehicle Exchange Program Consultant - Denver
1 week ago
Job description
Service to Sales Specialist. Vehicle Exchange Program Salesperson.
Position Overview:
We are seeking a personable and customer-focused Salesperson to join our Vehicle Exchange Program. In this unique role, you'll engage service customers with a comfortable, consultative approach, offering trade-in evaluations and vehicle upgrade options as added benefits to their service visits. As a Service to Sales Specialist, you will guide clients in comparing the advantages of upgrading to a newer vehicle-highlighting special incentives, warranties and new technology-versus the ongoing costs of maintaining their current vehicle, depreciation, warranty expiration, outdated technology, and declining performance. Service to Sales requires a low-pressure, relaxed, and informative sales process. Our goal is to ensure that all targeted service clients fully understand their options and receive the information they need to make confident decisions
Compensation is $30/hour plus commission, with a full benefits package and paid vacation time.
Key Responsibilities:
- Customer Engagement: Build rapport with service customers, providing insights into their vehicle's value and upgrade options with a friendly, low-pressure approach.
- Consultative Sales: Educate customers on the benefits of trading up based on their vehicle's condition, financial position, and needs, using advanced dealership tools like Kelley Blue Book ICO and Automotive Mastermind.
- Follow-Up: Maintain ongoing communication with customers who express interest but need more time, fostering trust and relationship continuity.
- Team Collaboration: Partner with other 'service to sales specialists' and 'service advisors' to identify and engage high-potential leads and add value to their service visits by providing insights and customized offers.
What We're Looking For:
- Customer-Centric Focus: Passion for helping customers make informed decisions through a consultative, educational style.
- Sales / Customer Service Experience: Prior experience in automotive sales is ideal, but we're open to coaching motivated individuals with applicable customer service experience.
- Excellent Communicator: Confidently engage and listen to customers to uncover needs and present tailored solutions.
Why Join Us:
- Supportive Compensation & Benefits: Competitive base pay, strong commission potential, health benefits, 401(k).& paid time off.
- Team Support: The 'Service to Sales' Team will work as a unit to support each-other and deliver best customer experience and earning potential.
- Career Growth: Continuous training and opportunities to advance within a collaborative, growth-focused team.
- Fulfilling Work Environment: Work where your focus is on genuinely helping customers without high-pressure tactics.
About Us:
At Mile High Honda & Acura, we do things differently. Our commitment to relationship-based sales & service sets us apart from other Denver dealerships. We focus on building lasting connections with our customers, prioritizing dedication, integrity, and trust in every interaction.
Our Location:
Situated in beautiful Denver, Colorado, our dealership is surrounded by a vibrant community. Enjoy the blend of city life and the charm of nearby Aurora and Centennial, known for their friendly, progressive, and family-oriented atmosphere.
Ready to advance your career and be part of a top-notch team? Apply today and discover what makes Mile High Honda & Acura a great place to work
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
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