intake specialist - New York, NY , USA, United States - Services for the Underserved

Description

• SCOPE OF ROLE:

The Intake Specialist assists in coordinating and monitoring all activities connected with potential resident intake, answering calls as it pertains to Single Point of Access (SPA).

• ESSENTIAL DUTIES & RESPONSIBILITIES:
• File and retrieve documents and reference materials
• Monitor, screen, respond to and distribute incoming communications
• Receive and interact with incoming visitors
• Liaise with internal staff at all levels
• Interact with external clients
• Provides timely, accurate and clear documentation according to established policies and procedures.
• Handles unexpected situations by responding effectively to challenges, deadlines and emergencies.
• Other duties as requested by Program Director

The salary for this role is 19.23/HR

PREFERRED QUALIFICATIONS & SKILLS

• Bachelor's degree in Human Services or related field preferred.

Experience:

• CASAC-T required, CASAC preferred.
• Bilingual English/Spanish preferred.
• Computer skills, including word processing and spreadsheets.
• Good verbal and written communication skills.
• Valid New York State Driver's License a plus, but not required.

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays