Legacy Support Analyst - Dallas - Insight Global

    Insight Global
    Insight Global Dallas

    1 day ago

    Healthcare
    Description

    Legacy Systems Support Analyst (On‑Site – Dallas, TX)

    We are seeking a Legacy Systems Support Analyst to support newly acquired ambulatory care clinics and their existing EMR and IT environments. This role focuses on maintaining legacy systems for 6–12 months during transition periods, ensuring continuity of patient care and operational stability. Candidates must be local to the Dallas area and have strong server‑level and system administration experience.

    Key Responsibilities

    • Provide day‑to‑day support for legacy EMR systems used by newly acquired clinics
    • Maintain and manage system configurations, devices, and server‑level components
    • Support Microsoft Server products and related infrastructure
    • Troubleshoot issues across legacy applications, servers, and integrated systems
    • Quickly learn and adapt to new systems as they are identified during acquisitions
    • Work directly with clinic operations to understand workflows and ensure continuity during transition
    • Assist with data access needs for patient care after clinics move to Epic
    • Support the legacy environment until archival is complete

    Qualifications

    • Significant IT experience with strong server‑level knowledge
    • Hands‑on experience with Microsoft Server products
    • Background in system administration or legacy system support
    • Ability to learn unfamiliar systems quickly and independently
    • Strong troubleshooting skills across applications, servers, and devices
    • Experience supporting clinical or ambulatory environments is a plus
    • Must be local to Dallas and able to work on‑site

    What We're Looking For

    • Highly independent, self‑directed analyst who can operate without close supervision
    • Comfortable working in environments with limited documentation
    • Able to ask questions, investigate, and get up to speed quickly on new systems
    • Flexible and adaptable as new acquisitions and systems come online

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