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- Promotes and cross-sells the Bank's products and services by assisting customers in their selection to meet their financial needs.
- Performs safe deposit duties by opening accounts, controlling access, assisting customers and accepting rental payments.
- Receives and places stop payment requests, check recorders and wire transfer requests.
- Makes decisions regarding the opening of new accounts, completes forms requiring customer signatures, accepts initial deposits; prepare all documents and items pertaining to checking accounts, savings accounts and certificates of deposit.
- Reviews reports necessary to job and maintains a superior level of accuracy in work.
- Provides assistance to Banking Center Manager.
- Maintains confidentiality of customer information.
- Acts as back up to teller area.
- Ensures compliance with all bank policies and procedures.
- Approve deposit transactions for immediate credit or that require override for Penalty, Inactive, Overdrafts Dormant and OFAC status or according to established guidelines.
- Responsible for ordering cash and monitoring cash limits for the tellers, vault, ATM and total office.
- Approve teller sheets to assure balancing, reporting and cash limits are within approved limits.
- Monitor reports to assure that MIL and CTR reporting is completed timely and accurately, assures transmission of reports to the Compliance Department and logging of transactions on appropriate logs.
- Ensures that the ATM is balanced and that the proper cash supply is within established limits.
- Ensures all accounts are opened in accordance with established Bank Policies and guidelines as well as procedures in the New Account Manual.
- Review and monitor deposit account exceptions and assure that exceptions are cleared in a timely manner.
- Daily dual review of the DDS reports as acting Banking Center Manager.
- The Assistant Banking Center Manager is responsible for managing all aspects of Customer Service to provide an Extraordinary Customer Service experience.
- Ensures that branch audits are performed on the established schedules.
- Approve Wire Transfer requests and sign Cashier Checks in accordance within approved limits.
- Ensures all opening and closing procedures are followed on a daily basis.
- Ensures all operational logs, security codes, keys and access devices and are assigned, logged and used in accordance with established guidelines.
- Performs alarm testing and 911 testing in accordance with established guidelines.
- Performs duties specific to this position and any other functions assigned by Management.
- Provides leadership and support to staff.
- Responsible for approving timecards and time off requests by payroll deadlines.
- May perform other duties as assignment by Management.
- High school diploma or general education degree (GED); 5 years or more of related experience. Work related experience should consist of a financial institution with customer service background.
- Basic knowledge of state and federal banking compliance regulations and other Bank operational policies.
- Basic skills in computer operations and Microsoft Office products.
- Intermediate typing skills
- Basic math skills, the ability to add, subtract, multiply and divide using whole numbers. Locate routine mathematical errors; count currency; coin and negotiable instruments in a timely manner.
- Effective oral, written and interpersonal Effective time management skills.
- The ability to understand and follow procedures, write correspondence and speak clearly to customers and other Bank employees.
- Ability to deal with difficult problems and work with minimal supervision while performing duties
- Health Care Coverage, no waiting period
- Dental/Vision
- STD/LTD
- Annual Performance Bonus Eligible
- 401K with company match
- Paid Vacation
- Volunteer days
- Tuition Assistance
- And More
Assistant Banking Center Manager - Tomball, United States - Allegiance Bank
Description
About the Role:The Assistant Banking Center Manager is responsible for ensuring that the goals of the branch are met by providing excellent customer service in a team building atmosphere. Also responsible for managing operations in the absence of the Banking Center Manager.
Responsibilities
These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines:
We believe that empowering people goes far beyond the workplace. That's why we've designed our benefits to help foster your health and prosperity, so you can best support yourself, your loved ones and your communities
Stellar Bank came to be in 2023, when Allegiance Bank and Community Bank of Texas joined forces. What emerged was a financial institution like no other. Stellar bankers set the standard for responsive, relationship-based community banking. We have the resources, dedication and personal focus to out-bank the big banks and out-service the small banks. Our customers see us as a vital part of the team. We are their financial expertswho go above and beyond to help them form a plan and get it done
Join Stellar Bank and, yes, you'll be providing outstanding banking. But you'll be achieving something much greater. At Stellar, we empower people to thrive. This is our purpose. This would be your purpose. Here you'd be part of a supportive culture where relationships bond, individuals grow, communities prosper and careers flourish. You can make a difference at Stellar - for yourself and for everyone around you.
Stellar Bank does not discriminate on the basis of race, color, religion, national origin, sex, disability, familial status or any other characteristic protected by applicable federal, state, or local laws, regulations and ordinances.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)