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Roanoke

    RN - Nurse Resident - Roanoke, VA, United States - Carilion Clinic

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    Full time
    Description
    Maintains a thorough knowledge of age appropriate education and able to discuss with patient/family based on patient need.

    Use of assessment and critical thinking skills and ability to identify, telephonically or virtually, patient in distress and direct patient to most appropriate level of care.

    Clear and concise documentation in EMR all interactions with patients, and any medical direction provided by physician or ACP.

    Coordinate with other departments for patient care as needed.
    Communicate problems, concerns or suggestions directly to Operations Manager, and involve physician/ACP if medically indicated.
    Data collection to assist in identifying trends and concerns.

    Demonstrate engagement in the success of the virtual program by being actively and positively involved in identifying, planning, and implementing changes or new processes.

    Provides a high level of customer service to patients, visitors, clinical staff and colleagues. Adheres to customer service standards, and patient confidentiality policies.

    Maintains a positive working relationship and effective communication with patients, health care providers, clinic personnel, management and other employees to ensure interactions are professional in manner, and promotes a positive image for Carilion.

    Performs daily review of unresolved issues (URI) desktop for outstanding patient test results, including lab, radiology, cardiology results. Reports discrepancies to the Medical Director for follow up.
    Provides follow up contact with patients as requested by physician or ACP, and documents appropriately in patients EMR.
    Provide service recovery by listening to patient concerns, acknowledging, assisting manager with complaint resolution.
    Graduate of accredited school of nursing required.

    Experience:
    Minimum of 3-5 years experience in Nursing required; Licensure/Certifications/Registration:

    Other Minimum Qualifications:
    Proven ability to understand medical terminology, problem solving and handle stressful situation with a professional manner. Must be able to work with minimal amount of supervision. Must exhibit skills to utilize automated computer systems, including electronic medical records. Keyboarding skills required for automated computer systems, including electronic medical records
    This is Carilion Clinic ...
    A not-for-profit, mission-driven health system built on progress and partnerships.

    you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.


    Employment Status:
    Full time
    Carilion Clinic Breast Surgery


    Shift:
    Day

    Shift Details: 8:00-4:30


    Recruiter Phone:
    Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
    Carilion Clinic is a drug-free workplace.


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