- Enforces house rules and conditions of lease agreement; informs tenants of proper reporting process for areas of concern; reports violations to Site Manager for appropriate follow-up.
- Aids in resolution of conflicts between tenants. Keeps Site Manager and Case Manager aware of tenant problems and any extraordinary incidents regarding tenants.
- Maintains routine availability for emergency situations in conjunction with Site Manager.
- Assists in maintenance of building security and all aspects of health and safety at site.
- Listens and responds to tenants' requests, suggestions and complaints to avoid and/or solve problems.
- Adequately maintains lock and security systems; report system failures to site manager immediately.
- 1 year of experience in a similar role
- Experience working with seniors
- Excellent problem solving skills
- Ability to de-escalate situations
- Experience working with diverse populations
- Health/Dental/Vision/Life Insurance
- Retirement planning options
- Employee Assistance Program
- Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
- Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)
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Resident Advisor - Albany, United States - Catholic Charities
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Description
Catholic Charities is an organization that values helping others at any stage in their life, regardless of race, creed, or lifestyle. We place a special emphasis on helping those who are economically poor and the vulnerable. Catholic Charities is made up of multiple geographic and service-specific agencies. We are privileged to make a difference and love what we do. We value work-life balance and offer an extensive benefit package.
We are currently hiring a Resident Advisor, to work in our Housing Office. As the Resident Advisor, you would be responsible for:
Resident Advisor Maximum Salary: $17.50 per hour
Resident Advisor Schedule: Monday - Friday, 12:00am - 8:00am
Qualifications:
Applicants have rights under Federal Employment Law
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO) Know Your Rights
Employee Polygraph Protection Act (EPPA)