Business Controls Manager - San Francisco - City National Bank

City National Bank San Francisco

2 weeks ago

Description

BUSINESS CONTROLS MANAGER

What is the Opportunity?

This role will report to the Business Control Officer for City National Bank's Consumer Banking Group and work across the Business Controls leadership team to ensure consistency and standardization of identified risk and control programs, as well as design and execute against efficiency solutions to optimize operational effectiveness.

The position will create and maintain inventories, establish project plans, lead work efforts, collaborate and coordinate with impacted teams and other stakeholders, monitor and report on progress, and escalate issues and risks to ensure risk and control programs are implemented consistently and timely.

Responsibilities:

Partner with the Business Control Officer to develop and implement new programs/strategies, implement regulation, rules, and risk management requirements.
Analyze, evaluate and periodically review current risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices.
Analyze and evaluate data that affects technical, operational, and business functions and provide insight to the practical impacts/implications to the business line.
Execute essential risk program functions, including Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives to other members of the Business Control team and Business Units.
Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to (consumer) Banking activities.
Participate in conducting research, analyzing, and interpreting data and information to support strategies, initiatives, organizational planning, and business model adjustments.
Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits.
Act as a liaison representing Business Control Office at both internal and external meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision.
Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success.
Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message.
Prioritize organizational risk management objectives.
Direct and participate in special projects as necessary.
Facilitate audit and examination activities.
Cultivate and grow risk talent within the organization through coaching, mentoring, and occasionally assisting with review of applicable training.

Requirements:

Bachelor's Degree or equivalent
Minimum 8-10 years managing projects
Minimum 8-10 years within or related to financial services

Preferred Qualifications:

MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.)
8 years of experience managing projects
7 years in a role requiring complex problem solving
Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
Strong emerging end-to-end generalist problem solving skills, e.g.
Defining and deconstructing problems
Prioritizing issues and analysis
Structuring and building quantitative and qualitative/conceptual analyses
Knowledge in Financial Services, Project Management
Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
Proficiency with MS Excel and PowerPoint
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
Diverse problem solving experience
An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel
Excellent relationship and stakeholder management skills
Be able to handle uncertainty well, and are able to simplify complexity

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