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    Assistant Store Manager - Alamogordo, NM, United States - Martin Tire Company Careers

    Martin Tire Company Careers
    Martin Tire Company Careers Alamogordo, NM, United States

    1 day ago

    Default job background
    Full time
    Description
    We offer complete quality automotive repair and preventative maintenance.

    The Assistant Manager is responsible for selling and promoting all products and services offered by Hogan's by following the company's store standards and expectations.

    Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.

    Listen to and thoroughly document customer's concerns; Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision.

    Properly document all recommendations in customer file.

    Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.

    Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.

    Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
    Track all new returns, core returns and warranty parts for individual customers
    Competitive Bi-Weekly Pay
    Tuition Reimbursement, up to $3,000 annually
    6 Paid Holidays
    Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire)
    401(k) Retirement Savings Plan with Company Match
    Discounted Services on Personal and Immediate Family Vehicles

    Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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