System Administrator with Security Clearance - Linthicum Heights, United States - SCD Information Technology

SCD Information Technology Linthicum Heights, United States

3 weeks ago

Description

SCD Information Technology is currently seeking a full-time Junior System Administrator to join our team in Linthicum, MD

About Us:
SCD Information Technology is a small family and womaned owned IT services company. SCD IT handles anything from superior structured cabling to information technology solutions for government agencies and business professionals.

We offer tons of great benefits for our employees including An established, family-owned, and operated company that cares about your continued career growth and happiness.

Opportunities for advancement.
Work/life balance.
100% company-paid Health, Dental, and Vision insurance for you and qualifying dependents.
100% company-paid group life insurance ($50,000).
100% company-paid short-term disability.
100% company-paid long-term disability.
HSA (Health Savings Account)- SCD IT contributes $500 annually to your account.
401(k) Profit Sharing Plan with an annual discretionary company match.
Generous Paid Time Off and Holiday Leave
Education and Tuition reimbursement - up to $5,000 per year.

In this exciting role you will Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues.

Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request.
Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor.
Fix various computer issues relating to sound, scanning, mice, keyboards, monitors, printing, and network connectivity on a daily basis.
Prepare classroom and testing lab computers, and Smartboards for the next class cycle.

Duties include updating software, scanning for viruses, removing students' local and server profiles, deleting student directories, setting up new student accounts, calibrating Smartboards, and resolving any classroom/lab issues mentioned by staff.

Resolve Help desk tickets for staff, instructors, and students and the Tier 1 and Tier 2 level.
Troubleshoot issues and when necessary, escalate to Tier 3 support.
Install images on computers using an external hard drive or imaging platform. Apply upgrades and updates to devices. Install post-installation updates and add computer back onto the network. Create new images for new computer models.
Assist instructors in using application software or with special language keyboard applications.
Update computer applications and operating system software on local machines. Obtain logs, administer patches, and scan systems for vulnerabilities. Mitigate issues found.
Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware.
Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building.
Restore files and directories from backup.

Knowledge, Skills, and Abilities:
Working knowledge of Microsoft servers, PC operating systems
Knowledge of BigFix, Active Directory, Nessus Manager a plus.
Knowledge of server maintenance, Linux servers, network experience a plus.
Knowledge of Cisco infrastructure, Aruba, ClearPass, Palo Alto, Oracle storage devices a plus.

Qualifications:
Active TS/SCI with POLYGRAPH

Security+ (Sec+) certification
At least 1-5 years of IT experience providing desktop support.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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