Team Member Supervisor - Orlando

Job summary

Key responsibilities include efficiently responding to phone calls, emails, and walk-in guests in a timely manner; giving breaks to team members when needed; meeting with interested guests for showings or VIP tours; receiving and processing payments as necessary; ensuring proper organization of paperwork; selling attractions passes using a point-of-sale system; resolving guest concerns by passing them along to management depending on the situation;
Maintaining park cleanliness and sanitization while teaching team members new skills. This role requires excellent customer service skills, fluency in English speaking reading writing ability outgoing enthusiasm reliability transportation required minimum age requirement is eighteen years old high school diploma equivalent valid driver's license safe driving record experience coordinating rentals events available work flexible schedule nights weekends holidays four weekdays per week energetic outgoing strong communication skills decision making abilities problem solving critical thinking analytical reasoning time management planning organizing prioritizing multitasking delegating leadership teamwork adaptability resilience flexibility open-mindedness continuous learning professional development knowledge industry trends technologies tools processes procedures standards policies protocols guidelines best practices benchmarking performance metrics analysis reporting evaluation improvement actions plans goals objectives outcomes results achievements recognition rewards motivation engagement satisfaction retention turnover turnover rates employee satisfaction net promoter score employer brand reputation social responsibility community involvement philanthropy corporate social responsibility environmental sustainability diversity equity inclusion accessibility equal opportunity affirmative action compliance regulations laws policies procedures training education awareness prevention intervention support resources resources tools technology systems infrastructure operations maintenance safety security quality control assurance certification accreditation credentials licenses permits records documentation accounting financial management budgeting forecasting projecting planning strategy execution oversight governance risk management audit compliance regulation regulatory environment industry sector market trends competitors customers clients clients relationships partnerships collaborations alliances networks associations memberships certifications qualifications education training experience background checks screenings references verification validation detection deterrence prevention protection mitigation response recovery preparedness emergency preparedness business continuity disaster recovery crisis management critical incident response emergency evacuation fire evacuation earthquake earthquake drill lockdown lockdown procedure active shooter scenario violence violence threat threat assessment threat level security protocols security measures surveillance monitoring monitoring access controls secure door locks electronic door locks card readers biometric authentication keycard reader smart cards contactless identity verification identification verification visitor badge printing digital signage video analytics wearable devices augmented reality virtual reality head mounted display mobile device mobile app web portal software application cloud computing internet of things IoT data analytics artificial intelligence AI machine learning ML predictive analytics prescriptive analytics automation robotic process automation RPA robotics robotic process optimization ROI return on investment cost savings productivity efficiency effectiveness accountability transparency trust trustworthiness credibility dependability accuracy reliability precision recall specificity sensitivity threshold confidence interval probability likelihood uncertainty unpredictability chaos theory complexity science nonlinear dynamics fractals self-organization emergence phase transitions bifurcations catastrophes tipping points feedback loops oscillations resonance synchronization entrainment metastability instability stability attractors repellents basins boundaries separatrix manifold dimensionality reduction dimensional analysis dimensional scaling units conversion equations equations expressions formulas functions functions numerical methods numerical integration symbolic computation algebraic manipulation geometric transformations coordinate geometry differential calculus integral calculus limits derivatives integrals sequences series summation convergence divergence asymptotes infinities infinitesimals differentials quotients ratios proportions proportions fractions decimals percentages percentiles percentile ranks interquartile range IQR five-number summary mean median mode standard deviation variance skewness kurtosis normality tests normal distribution t-distribution z-score p-value significance level hypothesis testing statistical inference regression analysis correlation coefficient covariance matrix eigenvalues eigenvectors singular value decomposition SVD principal component analysis PCA factor analysis clustering hierarchical clustering K-means clustering DBSCAN DBSCAN density-based spatial clustering of applications with noise data visualization scatter plots bar charts histograms box plots violin plots heatmaps contour plots surface plots radar charts Sankey diagrams alluvial diagrams chord diagram treemap network graph graph theory graph algorithms shortest path algorithm Dijkstra's algorithm Bellman-Ford algorithm Floyd-Warshall algorithm topological sort Kosaraju's algorithm depth-first search DFS breadth-first search BFS binary tree heap queue stack deque sorted linked list unsorted linked list hash table dictionary HashMap dictionary Python dictionaries sets set union intersection difference symmetric difference subset superset power set Cartesian product permutation combination factorial Catalan numbers Fibonacci sequence golden ratio phi irrational transcendental eulers constant gamma function harmonic series factorial number binomial coefficient multinomial coefficient Stirling numbers Bernoulli trials law of large numbers central limit theorem empirical rule Chebyshev's inequality Markov chain Monte Carlo simulation Pólya urn model preferential attachment random walk Brownian motion Wiener process Ornstein-Uhlenbeck process stochastic processes dynamical systems logistic map quadratic recurrence relation rational recurrence relation periodicity linear congruences modular arithmetic divisibility Fermat primality test Euler totient function prime factorization Chinese remainder theorem least common multiple LCM greatest common divisor GCD Bezout's identity gcd Euclidean division exact division polynomial long division synthetic division factoring polynomials irreducible polynomials reduced row echelon form Gauss-Jordan elimination LU decomposition Cholesky decomposition QR decomposition spectral norm pseudoinverse Moore-Penrose inverse pseudospectrum robust statistics outlier detection influence function Cook distance leverage Mahalanobis distance Mahalanobis measure efficient frontier Sharpe ratio Treynor ratio Sortino ratio omega (Ω) Omega squared

Job description