Assistant Manager, Bookstore - Terre Haute, United States - Rose-Hulman Institute of Technology

Description

Assistant Manager, Bookstore

Rose-Hulman Institute of Technology has an amazing opportunity for individuals excited and passionate about working with students as the Assistant Manager of the Bookstore.

As the Assistant Manager of the Bookstore, you will be responsible for bookstore textbook management, including handling questions about course materials, recommending products and services, textbook adoptions, maintaining inventory, locating/obtaining materials specific to customer needs, and textbook delivery. Administering book order collection from faculty meeting HEOA requirements.

You will be responsible for online bookstore website maintenance, including design, ads, and merchandise management, and responsible for fulfilling and processing orders daily. You will support the Bookstore Manager with cashiering via the bookstore POS system. You will assist with refunds, stocking, receiving, shipping, returns, pricing merchandise, displays, processing orders, and customer correspondence. You will evaluate, plan, and order all items for graduation fair.

As the Assistant Manager of the Bookstore you will assist with daily accounting functions, including daily deposits from point of sale and online store, and with student employee staff needs as required. You will adapt customer service policies and procedures, address complaints, and resolve problems. You will assist the Bookstore Manager with mail distribution as needed and with special projects and departmental services across the campus community. You will supervise, train, and schedule student workers; assist with student payroll and time reporting.

Qualified candidates will hold a high school diploma or general education degree (GED), have a minimum of one to two years' experience in a business or customer service-related field, and ability to plan assigned work and meet time crucial deadlines.

In addition to the qualifications, preferred candidates will have an associate or bachelor's degree and three to five years' experience in a business or customer service-related field.

Rose-Hulman Institute of Technology is a STEM (Science, Technology, Engineering, and Mathematics) focused institution, whose students' education and success are the nucleus of everything we strive for. We support and recognize excellence in teaching, learning, innovation, and intellectual growth of our students, faculty, and staff. Our campus culture is student-focused, welcoming, and inclusive. Here, we believe that every employee has a role to play in the mission of the institute: to provide our students with the world's best undergraduate science, engineering, and mathematics education in an environment of individual attention and support.

Located on the banks of the Wabash River and conveniently located within driving distance of seven major cities, Terre Haute is a vibrant community with a revitalized downtown, museums, parks, four higher ed institutions, a rich historical past, and dynamic food, music, and arts scene.

This position is not eligible for work visa sponsorship at this time.