- Oversee the AR collections team and keep the accounts receivable aging report as low as possible.
- Minimize the number of accounts going to a third-party collection agency.
- Responsible for participating in all processes associated with the collection of accounts receivable and maintaining an effective and cooperative working relationship with customers and the sales team.
- Supervise 5 collection professionals, providing daily guidance and performance feedback.
- Correspond by email and phone in a fast-paced, goal-oriented atmosphere on invoice short payments, billing errors, and collection issues.
- Closely monitor the collection of Key Performance Indicators, including average days past due and DSO measures.
- Preparation of collection issues, calling past due accounts daily and documenting results weekly in a shared spreadsheet.
- Maintain a shared spreadsheet that is reviewed weekly with the team and delegate accordingly to bring customers current.
- As needed, provide backup support to the new account credit application process.
- Minimum four years of college to include management or 10 years of work experience in the AR Collections or credit department with management experience.
- Time management, ability to prioritize work and meet deadlines.
- Ability to delegate, work with the team, and take ownership of the AR Aging while helping the team improve processes.
- Experience collecting and approving new credit applications in a high-dollar, high-growth A/R environment.
- Experience working with the sales team on business-to-business collections.
- Ability to prepare business correspondence with accuracy and professionalism.
- Outstanding communication and interaction skills, extensive experience in collecting business-to-business accounts receivables.
- Enthusiastic and professional in all communications.
- Excellent written and verbal communication skills are required.
- Possess a team-first attitude and be willing to help in all areas of the business as required.
- Customer service oriented.
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Credit Manager - Fort Wayne, United States - Premier Truck Rental , LLC
Description
PTR is seeking a highly motivated and experienced business-to-business accounts receivable Credit Manager. This position will undertake a variety of financial and non-financial tasks to timely collect the company's rental and equipment sale revenues. The Credit Manager is a full-time position that will report to the Sr. Credit & Collections Manager. The Credit Manager is responsible for outstanding Company receivables and providing extraordinary customer service through all communications to inside and outside parties. The Credit Manager is also responsible for the AR and collections team and reporting updates on customer account status & outstanding issues to the Senior Credit & Collections Manager regularly.
COMPENSATION This position has a competitive compensation package combining base salary plus profit sharing paid quarterly after one year of employment.
LOCATION PTR Headquarters - Fort Wayne, Indiana Please keep reading We encourage you to apply if you believe you have the skills, experience, and passion for the role, even if you don't meet every single requirement listed. We value diversity of thought and experience, and we believe that a variety of perspectives will help us to better serve our customers and community. RESPONSIBILITIES
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